Gabriel
The product itself is horrible
The product itself is horrible, the customer service is worse. I tried using it within the first few minutes of an interview and the AI model thought that I already had the position I annotated in the job description panel, so it was answering questions in that manner. I reached out to their support for a refund, which it says, if you reach out within the first 3 days of purchase, then they'll refund it. Their support cited some nuanced "policy" and stated that they won't refund the purchase. I will, instead, be disputing the payment through my credit card company and will be filing a complaint with Ohio's Attorney General and the Federal Trade Commission, as this is clearly a scam.



