Figi's Gifts In Good TasteReviews of figis.com

people they are closed down. out of business.

This company is NOTHING BUT A JOKE BY NO MEANS WOULD I EVER RECOMMEND THEM THEY ARE PURE GARBAGE ESPECIALLY THE SUPERVISOR NAME JESSIE WHICH WAS TOTALLY RUDE AND DISRESPECTFUL AND NO HELP WHATSOEVER I NEVER RECEIVED THE PRODUCT I ORDERED AND THEY KEPT TELLING ME IT'S COMING AND THEN AFTER 60 DAYS THEY TELL ME NOTHING CAN BE DONE THAT I HAVE A BALANCE EVEN THOU I NEVER RECEIVED THE PRODUCT THEY SAY AFTER 60 DAYS NOTHING CAN BE DONE WHEN THEY ARE THE ONES THAT KEPT PUTTING ME OFF

I beg you not to do business with this company. They are calling us, after we paid the 29.99 bill off, threatening us with a bad credit report. We have about a 750 credit rating. We, once again, mailed the 3.00 (three dollars) to them and asked never call here again. Buy at your own risk for over priced merchandise. I didn’t know my wife bought this before Christmas....today is April 8th.

The company preys on older people with their high priced stuff. My mom is in hospital and I had to take care of her bills. I found one from Figi's and paid it off early. It was a bit late but the payment was sent. Now she gets a late fee of $15.00. I called to speak with a customer service rep discuss the fee. They would not speak about it to me. I asked if there was amount due and they would not tell. They did say it was current. I called to see if they would waive the fee seeing she was a repeat customer and in the hospital. Plus the account was paid off early. They wanted me to send them a POA. I then called the number again and found they did charge her the $15.00 by going through their Automated System. They do not care about people only getting paid for their overly high priced stuff. Being her POA I will cancelling out her account soon. Bye bye Figi's.

I've no complaint concerning delivery, etc. My first order the cashew nuts were delicious and fresh but the next order wasn't as good and the nuts seemed old. My serious complaint is their billing system, it needs serious updating. Also, my understanding is that they are closing. I received no notice nor have I received a current bill.

Figis has always delivered orders on time and sent exactly what I expected. I love the variety of items.

PLEASE DO NOT ORDER FROM THIS COMPANY! YOU WILL BE SCAMMED! THEY TRIED TO CHARGE ME AN INSUFFICIENT FUNDS FEE STATING MY PAYMENT HAD BEEN RETURNED. WHEN I PROVIDED PROOF FROM BANK THAT THERE HAD BEEN NO NSF TRANSACTION ON MY ACCOUNT, THEY REFUSED TO TAKE THE FEE OFF THE ACCOUNT! I PAID OFF THE ACCOUNT, EXCEPT THE SCAM NSF CHARGE THEY ADDED, AND WILL DO NO FURTHER BUSINESS WITH THEM! TAKE HEED, THEY ARE SCAMMERS! THE ITEMS WERE SMALL, STALE AND OF LOW QUALITY, TO MAKE MATTERS WORSE.

I wish I could give zero stars but anyway. This is a horrible company who shouldn’t even be in business. They stole money from my elderly grandmother and got away with it. They need to be put out of business. They also have crappy customer service. Nothing about them is good. The company and their crappy chocolate can go eat dog crap.