Denise Stowe B.
Dear Figi’s
Dear Figi’s , your bad business practices and rude employees caught up with you! OUT OF BUSINESS! Karma is real!

Figi's Gifts In Good Taste is a leading direct-to-consumer food gift company, Figi’s delivers exceptional gifts to customers and their friends and family across America. Founded in 1944 by John Figi, our standards of true value and customer service are just as important today as the day the company began. Specializing in Wisconsin’s finest cheese, sausage, and smokehouse meats, Figi’s is also known for delicious cakes, cookies, chocolate, candies, nuts, and more. Customers know they can find the perfect gift for every holiday and every special occasion at Figi’s.
Figi's Gifts In Good Taste (figis.com) has 258 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 147 reviews with 1 star · Clear filters
Denise Stowe B.
Dear Figi’s , your bad business practices and rude employees caught up with you! OUT OF BUSINESS! Karma is real!
Hector R.
Don't use that companie , bad service, bad merchandise
Gloria B.
I would have gave you a 0 but there is none. But to send something to someone who hasn't EVER!!! order from you and then ask for payment and when I don't pay you have a debt collector on me. I would have NEVER!!! order something that cost $80.00 and especially something that is useless to me. I take care of both of my elderly parents and for you too do something like this makes me SICK. I have told all of my friends they won't even order NOTHING from you NOW. This bussiness is a scam.!!!!
Theresa O.
If I could rate them a zero I would! They send out catalogs with “Pre-approved” NOT “Pre-qualified” plastered on both the outside and inside of the catalog, however, when you place the order and go back to check on the status, you then notice they are requiring a down payment equal to the amount of the product minus the shipping and taxes. I received no notification of such prior to my checking on my own. They also don’t allow you to cancel the order, you have to wait 90 days, as I was advised, for it to “fall off”. This is a deceitful practice! I’ll just simply use one of my credit cards to purchase elsewhere. I would NEVER recommend FIGI’s Gallery to anyone I know!!
Murdis Y.
Figi's Gallery is very corrupt. They cheated me out of 70.00 dollars. They will send you from one person to another when you call them and lie that you didn't pay your bill. They need to be ran out of business for their poor customer service. I will send an email to several people that I know so that they can pass it on not to buy from Figi's. I am going to place it on the social medias like Facebook and Twitter.
Kim B.
Been figi customer for years. Moved to a new address. Placed my order online this year like every year. Customer service called cause i moved. Cancelled order and had to replace my order which is stupid because my account number never chnaged. Half hour on phone with customer and uneducated rep only changed my address and never placed new order so 3 family members received no gifts for christmas. Filed complaint with BBB and will write a negative review on every site. Also sent email to owners. Stay far away from this company.
Tammi M.
HORRIBLE!!! OVER PRICED and NON QUALITY!! RUN do not WALK
Diane C.
very disappointed in the customer service here at the gallery After 3attempts and 3 phone calls over 2 days time and a waste of time nothing got resolved and manager rep was very sarcastic and nasty I spent over 250 for a vacuum for my daughter with an extended warranty and she basically told me I never purchased the warranty and started fighting with me over it and when i told her I was unhappy with the customer service she basically told me to shop elsewhere I will not be purchasing another thing from the gallery so disgusted If people cant be courteous they should not work in customer service never mind being a manager!! using my hard earned money elsewhere and I have my paperwork now and will be getting help from the manufactuer because I DID purchase an extended warranty!!!