Figi's Gifts In Good TasteReviews of figis.com

I was going crazy looking for the website, now I see they went out of business. Sad we ordered every year an loved it.

I have done business with them for 15 years!!!!! Never had any problems with this company. Sad that they won't be around any more. I will miss my holidays ordering. Good luck in your next business.

HORRIBLE!!! OVER PRICED and NON QUALITY!! RUN do not WALK

very disappointed in the customer service here at the gallery After 3attempts and 3 phone calls over 2 days time and a waste of time nothing got resolved and manager rep was very sarcastic and nasty I spent over 250 for a vacuum for my daughter with an extended warranty and she basically told me I never purchased the warranty and started fighting with me over it and when i told her I was unhappy with the customer service she basically told me to shop elsewhere I will not be purchasing another thing from the gallery so disgusted If people cant be courteous they should not work in customer service never mind being a manager!! using my hard earned money elsewhere and I have my paperwork now and will be getting help from the manufactuer because I DID purchase an extended warranty!!!

I thought this was a good company to do business with but as I tried to make my monthly payments system stop allowing me to make the payments then I get a letter two months later saying my payment is late weird now I have late fees I will never use again

Stay Away from Figis Gallery. I have been trying for months to pay my bill online. The account number that is listed on the bill does not work on their website. I have called 6 times and get the run around on why they won't fix it. I resorted to paying over the phone. I authorized the minimum payment. Next thing I know they charged the ENTIRE balance which made my checking account bounce. I will NEVER order from them again.

I just received a bill from Figi's saying they haven't received my payment and have added a $15.00 late fee to my invoice! Really?? Funny thing is, I owe them nothing!! I ordered a while back, but paid them off. I had some problems with an order and their customer service, and swore never to order from them again, and I haven't! I just logged into my account, and it says I have no recent orders, etc. I don't know what they are trying to pull, but it won't work with me! Now I have to wait until Monday when they are available. I am waiting, but it also gives me time to stew!

I placed two orders in December, 2018. One was received promptly, in good condition, with good products. After waiting a couple of weeks and not receiving the second, I contacted them. Long story short, I got bad information and conflicting answers from various people as I tried to sort this out and get my order shipped. I did eventually receive a refund for that second order; however, the information on the stub was inaccurate and it appeared there had been no communication between the accounting department and the so-called customer service people. In other words, Figi's basically acted in good faith, but their public contact people were clueless and none of them was willing to take responsibility for actually resolving the issue. I finally asked to be removed from their mailing list. It now seems clear the turmoil was related to their imminent closing, though that is not an excuse. When I began receiving their new Gallery (?) catalog, I requested removal from that list as well. If anyone had been honest with me about what was happening or had taken responsibility for resolving my issue I might have been more open to at least finding out about their new venture. As it is, I don't want to do business with a company whose very name continues to remind me of this bad experience. Rant over. Thanks for the space to do it!