Figi's Gifts In Good TasteReviews of figis.com

You just cant pay the entire bill off on one order account they string you along' They make you stay current on each order. Like i say when you have seperate items at walmart you still just pay on one balance FRIGIS MAKES YOU PAY ON EACH SEPERATE UNTIL YOU ARE CURRENT. i THINK THAT JUST A HORRIBLE POLICY TO INCREASE POTENTIAL CUSTOMERS THEY NEED TO LOOK AT THEIR POLICYS AGAIN. I Purchased a small Chrismas cake for my sister it was a joke for close to $ 30.00 Dollars it was something small enough to be a Kids EASY Bake Cake, if you get my drift . Thanks Dave

it was fun to get the box of meats and cheeses. the food was tasty and arranged nicely.

if your order shows up ever ,you wont be able to eat it not like hickory farms very good guality. buyer beware figis not good quality and their satisfaction guarantee non existant!!!

Received a rum cake 7 days late. It was old. Could not eat it. What a waste of $$$$.

Keep This Short and sweet: First order good, back in September 2012. Fact is need to pay it off completely, and get out. Then came a Christmas Catalog, and your all in the same boat so to speak and I am now aboard. First, I am a marketing, sales , Internet only. Company name withheld for now. If I pulled misleading ads, with fine print that I can escape out of. I would most likely under new laws ,find myself in a court and possible heavy fines. I am not slandering , only stating truth and fact. The big word in internet business. " INTENT". Hope You all have a Good Holiday Season Anyway. Note: I am not an attorney and do not claim to be. JLR

A gift from my brother arrived last night...I would not have even known who it was from, but finally found his name among the various labels on the outside of the box. It was chocolate covered cherries and several had broken in transit and inside was a nasty sticky mess...a tiny bit of syrup goes a long way. I called Samantha at customer service and believe she must of been sleep walking....no response except sorry. Then I emailed customer service and told them the info I had including Samantha's lack of concern. Reading the other reviews, they probably get a lot of complaints and it is now like water on a duck's back. I received an email back from customer service and they can't find my shipment....maybe because it was from my brother, NOT ME as I told them. BTW, the chocolate covering the cherries must be more paraffin than chocolate...very little flavor and they do not melt in your mouth. I wish I could tell my brother all this, but he ordered it in good faith. I would like to know why he sends me garbage like this and our aunt usually gets a gift certificate to See's Candies from him.

I was a Figi's customer for years. Not any more. And I gave them an opportunity to fix the problem, twice in fact and they wouldn't plus they were quite rude about it. Their website promises a replacement, refund or credit. Don't believe it. I'll never order from them again. With so many great businesses out there, why would you even want to do business with Figi's??

Unbeleiveable!!!! Another great company has gone bad. I have dealt with them for 15 years and they were always perfect. I ordered on 12-15 four shipments to our customers. They promised delivery by 12-17 with expedited shipping. I made exactly 14 phome calls and the is what happened. They didn't acknowlede it until 12-17 at 8 PM. At this point I had made call number six asking why they didn't acknowledge this, they always said they didn't know. When they finally responded it showed that it was standard ground due to arrive too late. Call number 12 was to the corporate office 8 AM 12-18. They said they were aware of these problems and would cancel the yet to ship order and send it next day air to keep me happy. How nice of them! 12-19 call 13 and 14. They never did anything and I was told it ship today standard ground and they were SORRY!!! Go to their website and see the customer satisfaction guaranteed statement. BS!!!! I have ordered a total of five shipmnets and they actually got one perfect. I quess those that post how good it went were the lucky ones. 1 out of 5 of mine was good. Order and see if you are a lucky winner!!! I won't. I quess next year I will try China!!! No wonder we out source!!!