Figi's Gifts In Good TasteReviews of figis.com

The gift I sent and the complimentary gift I received were both well packed and delivered promptly..

Customer Service is everything. An order was placed on 12/12/16 plenty of time for Christmas delivery and part of my order is said to arrive by FedEx after Christmas. When I called Customee service to have them look into this the service rep Barb said "there is nothing they can do. They can't control FedEx, and it shows on their end delivery between 12/23 and Christmas." Well, I said how do we know what the delivery label says and should they follow-up with FedEx since they shipped he package? To her response, No. what? Unacceptable. I will NEVER purchase from this establishment again. Figis get a clue, you're in a customer service based industry thus provide some good customer service.

I was suddenly needing some last minute gifts. I had talked with a family member who suggested I place an order with Figi's for what I wanted. The catalog cover made the claim that the order could still be received by Christmas. So I placed the order. Unfortunately, I didn't see the box on the online order screen that needed me to change the date. It just had "ship Now" and I didn't realize it could be changed. So the items won't arrive in time for me to give them to the people for whom they were purchased. OK, that was my fault. And I admitted that. The customer service person then interrupted me and stated very curtly, "There's nothing we can do now...it's already shipped. And in case you are thinking about it, no we cannot take food back, so it's yours." I'm a dental hygienist and customer service is a priority. I seldom write reviews and definitely have never written a negative review. But she was sooooo rude, and said so many unnecessary things, it was impossible for me to forget it. I will have a tremendous amount of the meats and cheeses because the guests will be gone before they arrive. But I can honestly say, regardless of how good the products may be, because of this woman I will stick to ordering from Hickory Farms. No one has ever talked to me like she did.

When I received catalog,was told there would be a free gift if ordered online. I ordered online and just got what I ordered and nothing more .had the free gift in mind for my neighbor but was disappointed. I have never ordered from this company before and I probably will not order from this company in the future.so very disappointed!

A friend sent me this huge gift of goodies from Figi's for Christmas, and you also included a separate box of goodies for me, too. I am looking forward to all the different items in the gift box, and it may take me until next Christmas to eat them all. Thank you!

Today I finally received the package from Figi's that cost me $32 to ship, for a package ordered on Dec. 11th. today is the 21st! My expectations must have been too high for the Holiday serving trays I ordered as gifts, because these trays are only as big as my hand. This is more a stocking stuffer than a hostess gift! I'm dreading the quality as some of the product says "processed Cheese" all I can think of is that it must taste like the fake processed cheese used on grilled cheese sandwiches for kids. I am so disappointed, and feel I have been ripped off. I will NEVER order from here again or recommend it.

I was disappointed and was expecting it to be fresh. It seemed like it may have been sitting on a shelf for many weeks. It was difficult to chew, and seemed stale.

I got personalized pet ornaments for my daughter's pet dogs. They were adorable and were appreciated.