Fetpak, Inc.Reviews of fetpak.com

there is no such thing as free shipping to Canada and they shud have told me so. I rec my goods today to find $93.76 chgs on a $200.00 order. some of the chgs I know I have to pay such as duty and gst tax which amounted to $39.00. The girl on the order desks answer to me was well we didn,t chg you any freight, we can,t help what the carrier chgs you. what a joke. I have been in the sales business for over 40 years and if I told my customer that I am sure he would not be happy. In their shipping policy they state they will inform me of any additional chgs before shipping. they did not do so. I wud never have ordered these goods if I knew the whole story. I cud have had them ship to a usa address close to me if I had known. I wud think they don,t have too many canadian customers with the way they think. Thank you for letting me vent. Bob

I found satisfaction in both the service as well as the products. I had sent off for a load of new copper coins and after receiving them, decided to put equal amounts in small felt bags as though I had taken them from some leprechauns and giving them to my small nieces and nephews. The bags I ordered were just the ticket to make a neat Christmas present, thank you!!

this was a wonderful find on ebay I am delighted with everything I got, it arrived quickly in perfect condition and is exactly what I needed to help with my small out of the way business here in texas

I have ordered supplies for my shop for well over a year. It is a very trying experience for me because it is extremely SLOW! I do have an older computer but your site is the only one on which I have such trouble. All that being said, I like the products.

Fastest processing and shipping, the best customer service.

Wow! Thank you so much for the awesomely fast delivery!! BFF'sF!!!

Fetpak made a mistake with my order and I had to call several times to get a packing slip for the return. I returned the package and have still not been reimbursed. When I contacted the customer service rep for the 3rd time she told me the order was not returned complete and I would only be partially reimbursed. I explained that I returned exactly what was sent to me and she said she would "look into it". Do you really think, as a business owner I would waste my time discussing this with a representative and I seceretly stole merchandise from the order? I have placed many orders with this company in the past but not sure I will in the future.

that about sums it up!