Albert H.
Delivered on time
I got a bit confused with delivery date, but in the end all delivered well on day originally stated.

An American icon, Fender was founded in Southern California and has established a worldwide influence that extends from the studio to the stage—and beyond. Everyone from beginners to the world’s most acclaimed artists have used Fender instruments, amps and gear, making the company not only a revered industry leader but a cultural symbol that resonates globally. Nearly seven decades since founder Leo Fender built his first electric guitar, Fender’s reach transcends instruments and accessories, encompassing a range of innovative digital experiences that fuel musical expression and serve players at every stage–on every stage.
Fender Musical Instruments Corporation (fender.com) has 555 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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555 approved reviews, newest moderated first
Albert H.
I got a bit confused with delivery date, but in the end all delivered well on day originally stated.
Bill
Ordered a Squier Affinity Jazz Bass online, but I was disappointed with what I received: No skunk stripe as per the advert on their site, a few scratches in the lacquer, and the wiring is completely haywire: Tone controls act as Volume and work erratically, and Volume knob acts more as an on/off switch than a proper Vol.Control. Also, supplied a wrong hex-key for the truss-rod: too thin. Just shows you that the old saying "Try before you buy" still goes. Next time I'll go to a proper guitar shop to do just that. A lesson learned and not to be repeated....
Martin C.
Avis en demi teinte, tout d'abord envoi extremement rapide, reçu en un jour via UPS. Par contre à la reception c'est la deception. Guitare squier Mustang recouverte de poussiére avec bouton de tonalité qui ne tournait qu'au quart de la course.... et les frettes... impossible de faire un bend sans avoir l'impression que la corde allait se couper en deux tellement les frettes accrochaient et n'étaient pas poncées. Soit disant la guitare est controlée par quelqu'un avant envoi, c'est clairement de la foutaise, sinon elle serait jamais partie dans cet état. Par contre, et pour finir, SAV au top, joignable trés facilement, correspondant au telephone trés gentil, retour effectué gratuitement sans encombre et remboursement dés reception à l'entrepôt. Quel dommage, y'a clairement des problémes de controle qualité et l'image de la marque ne peut qu'en être ternie. Donc plus jamais malheureusement.. En plus je reçois un mail qui me dit qu'ils conseillent de faire régler la gratte par un luthier quelque soit la gamme.. On croit réver ^^ Pour résumer : SAV au top, mais produit catastrophique, peut être je n'ai pas eut de chance.
Uwe's M.
Endlich habe ich mir meinen Jugendtraum erfüllen können. Eine weiße Stratocaster. Für mich als Ritchie Blackmore und Deep Purple Fan war diese Gitarre ein muss.
sambo S.
Excellent customer service, needed a COA for my custom shop telecaster and they got it sorted easy. 5 star service
Response from Fender Musical Instruments CorporationNov 21, 2025
thanks for the great review - glad we got you hooked up.
Otto D.
I still remember my first red Fender Strat and the way I played it for hours non stop. Happy days! Now I have a Telecaster cause as you get more mature you don’t want to sound heavy. You enjoy the clean, jazzy sound more and more. But I can plug some overdrive and play heavy riffs too:)
Ross
Fender player plus aren't fit for use. Had 3 and all have pickup hum even though they advertise it as having no hum and being noiseless. Do not buy
Brad V.
Do not respond to emails money taken 2 days ago shipping label created yesterday has not even been picked up by the carrier today so suffice it to say no movement on my item emailed again no response.