Sandra U.
I realized 3 days (in the middle of the …
I realized 3 days (in the middle of the night) before a trip to Italy that my passport had expired. I contacted Fastport the first thing in the morning, and was so happy to speak to a person and not a machine. Lindsey was extremely helpful; guiding me through the paperwork process and then kept me updated until the time the FedEx driver handed me the package with my new passport (3 hours before I left for the airport). She was extremely professional but also sensitive to my anxiety and worry. The time frames were so tight that I started looking at my alternatives for travel - I was so relieved that i did not have to incur additional expense to join the travel group..I can not say enough good things about this company and their ability to perform. Thank you and especially thank you Lindsey!



