Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has 723 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
fastestvpn.com
Website
fastestvpn.com
Category
Internet & Software
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Customer support is excellent. Whenever I've had any issues connecting to a server, I've used the online chat and had the problem resolved quickly whether it's been a problem at my end or with the servers. Most of the time it just works without a problem, but it's great to know there is someone on hand to help when it doesn't.
Response from FastestVPNMar 4, 2025
Thank you for the kind words! We're so glad to hear you've had positive experiences with our support team and that they've been able to quickly resolve any connection issues you've encountered. We appreciate your feedback!
Thanks,
FastestVPN Team
CL
client
Meuilleur vpn low cost
Avant cyberghost = 70 euros pour 3 ans. Maintenant Fastest vpn = 30 euros a vie. Il couvre totalement mes besoin de telechargement. Certes avant la derniere mise a jour de l'interface et des serveurs c'etais compliqué. certains voir la plupart des serveur qui ne fonctionnaient plus, demande d'ifentifiants a chaque connexion, connexion trés lente. Mais heuresement depuis cette mis a jour tout est fluide ça marche nickel et pour un prix imbatable je recommande. Le service client est rapide, efficace et a l'ecoute aussi.
Response from FastestVPNMar 3, 2025
Thanks for the positive feedback! We're glad you're enjoying FastestVPN.
Thanks,
FastestVPN Team
IH
I H.
RECOMMENDED to everyone
RECOMMENDED to everyone. As a long-time user of FastestVPN, I can confidently say this service has exceeded my expectations time and again! 🚀 What started as a reliable VPN solution years ago has now turned into an unbeatable partnership, thanks to their unmatched generosity – they surprised me with a FREE lifetime PRO upgrade for my loyalty! 💎 This gesture alone speaks volumes about how much they value their dedicated users.
Why I love FastestVPN:
✅ Blazing-fast speeds: Stream, browse, and download without a hitch – no buffering, no lag!
✅ Ironclad security: Military-grade encryption and a strict no-logs policy keep my data safe.
✅ Global server network: Access geo-restricted content effortlessly with servers in 50+ countries.
✅ User-friendly apps: Seamless experience across all my devices (Windows, iOS, Android, and more!).
✅ 24/7 support: Quick and helpful responses whenever I’ve needed assistance.
Response from FastestVPNMar 3, 2025
Thank you so much for your incredible review! We're thrilled to hear you've had such a positive experience with FastestVPN and that you appreciate our commitment to our loyal users. We're dedicated to providing blazing-fast speeds, ironclad security, and excellent support. Your feedback is invaluable!
Thanks,
FastestVPN Team
MC
MC
Very responsive customer support and a…
Very responsive customer support and a great VPN service to have when traveling.
Response from FastestVPNMar 3, 2025
Thank you for your positive feedback! We're happy to hear you're enjoying our VPN service and appreciate our responsive customer support, especially while traveling.
Thanks,
FastestVPN Team
ED
Eduard
A satisfied customer…
I have been a satisfied customer of FastestVPN for quite some time, and I recently had the opportunity to upgrade to the Pro version at no additional cost due to my loyalty as an old customer. This gesture truly reflects their commitment to customer satisfaction!
From day one, the service has been reliable, fast, and incredibly user-friendly. The interface is intuitive, making it easy to connect to servers worldwide with just a click. I’ve experienced remarkable speeds while streaming, gaming, and browsing, which is essential for my daily tasks.
One of the standout features for me is their customer support. The team is responsive and knowledgeable, always willing to help with any inquiries or technical issues. This adds a huge layer of reassurance when using online services, knowing that assistance is just a message away.
Overall, I highly recommend FastestVPN for anyone looking for a trustworthy and efficient VPN service. Their commitment to their customers is evident, and the upgrade to the Pro version has only enhanced my experience further. Thank you, FastestVPN, for excellent service and support!
Response from FastestVPNMar 3, 2025
Thank you so much for your incredibly kind review! We're thrilled to hear you're enjoying the Pro version and that you've consistently had a positive experience with FastestVPN. We truly value your loyalty and appreciate you taking the time to share your feedback. We're committed to providing excellent service and support, and it's rewarding to know we're hitting the mark for you.
Thanks,
FastestVPN Team
RS
Robert S.
Original fastestvpn service standard versus PRO
Original fastestvpn service standard has many problems slowing down service and disconnections. After discussion with fastestvpn I was offered the PRO version. This solved the speed and connection problems. Would give them 4 stars if the service continues without the problems I originally experienced.
Update: After using the PRO VPN for a couple of days have no bad experiences. Fast uploads of websites without problem.
Response from FastestVPNMar 3, 2025
We're thrilled the PRO version is working well for you! Thanks for updating your review and sharing your positive experience. We appreciate your feedback!
Thanks,
FastestVPN Team
DT
Damien T.
Dear FastestVPN support and others...
Dear FastestVPN support and others...
Been using FastestVPN for a couple of years and it's okay. Not too many features though but it's at par with most average VPNs and greatly improved especially this 2024.
I recently had issues with logging-in and changing of passwords with FastestVPN. Support informed me that the passwords for the (1) Support Center and (2) Subscription account are DIFFERENT.
[quote]
...I would like to inform you that the password for the fastestvpn subscription and for the support center are different..
[/quote]
And then the message went to to explain it with links.
Well NOBODY from support informed me as a user that they were both 'different' even when I got the account credentials years back. Links were included in that email with the credentials but there was no explanations. Instructions only without any link to explanations. It is always difficult for non-English native speakers like me to absord what may be considered simple by some/most.
I always thought that both passwords are the same for support and accounts.
If I may, because of this experience, I want to suggest an FAQ topic on:
"FastestVPN Support Center / FastestVPN Subscription account -- cannot login / invalid credentials / email not registered"
Perhaps WITH images and pertinent links.
It may sound elementary to most but to non-native English speakers it is difficult (most of the time I use a translator or AI to get by) and perhaps may I also suggest that support and whoever is in charge with CS/development, TRY to put themselves in the shoes of the confused user. Emphasis on confused user.
The science for most FastestVPN users and support / staff is simple but it MAY NOT be with others. I may be judged as slow to understand but if it were in my native language things would be different. I was also reprimanded by a fellow user and have been considered "doesn't want to understand basic things"...The fact is I want to understand fully.
Support or anyone for that matter MUST NOT assume that all emails or instructions are understood quickly. My case shows it. I did not understand better BUT want to truly understand how it is done. It may be "basic or simple" for others BUT in this case it shows it ain't.
We all have our own strengths and talent. Please do not downplay users such as me because you know it is simple and basic.
Proper information is the key here. Even that 'proper information' may be later explained properly too. There is NONE in the FAQs about this.
So again, if I may, because of this experience, I want to suggest an FAQ topic on:
"FastestVPN Support Center / FastestVPN Subscription account -- cannot login / invalid credentials / email not registered"
Perhaps WITH images and pertinent links.
This will help other users who may experience what I underwent and may also help other non-native English speakers trying to understand instructions.
JA
@jasonX
I have been a longtime user of…
I have been a longtime user of FastestVPN Pro and it gets the job done. I wanna state my best FastestVPN business development and marketing for their all-out-support and assistance on issues with using FastestVPN. Both business development and marketing go out of their way to assist you till all is resolved. Great work guys!
Response from FastestVPNFeb 27, 2025
Thank you for your long-time support and kind words! We're thrilled to hear that you've had a positive experience with FastestVPN Pro and that our business development and marketing teams have been helpful in resolving any issues. We appreciate your recognition of their dedication to providing excellent support.
Thanks,
FastestVPN Team