Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has 723 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
fastestvpn.com
Website
fastestvpn.com
Category
Internet & Software
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Purchased a lifetime subscription from Social Stack June 2019, now they have no record of my account. I wouldn't trust a company that lies about Lifetime Subscriptions. I have already reached out to SocialStack for a refund.
Update: Problem was resolved quickly. Access restored.
Response from FastestVPNSep 11, 2026
Hi, we sincerely apologize for the issue you are experiencing. Please be assured that we do not delete user accounts.
We kindly request you to reach out to our 24/7 Live Chat Support team so we can assist you further and help resolve the issue as quickly as possible.
Thank you for your patience and understanding.
CO
Consumer
It’s cheap
It’s cheap, it hasn’t got many servers available and it’s kind of buggy their applications, but what can you expect for such a cheap price.
PP
- Pedro P.
Dosen't work
very dificult to use, multiple password resets to start working. Just try and error.
Response from FastestVPNMar 26, 2025
We're sorry to hear about your experience. We’d like to help resolve any issues you’re facing. Please reach out to our support team via 24/7 live chat or send us an email, and we’ll do our best to assist you. Looking forward to helping you!
DT
Damien T.
Dear FastestVPN support and others...
Dear FastestVPN support and others...
Been using FastestVPN for a couple of years and it's okay. Not too many features though but it's at par with most average VPNs and greatly improved especially this 2024.
I recently had issues with logging-in and changing of passwords with FastestVPN. Support informed me that the passwords for the (1) Support Center and (2) Subscription account are DIFFERENT.
[quote]
...I would like to inform you that the password for the fastestvpn subscription and for the support center are different..
[/quote]
And then the message went to to explain it with links.
Well NOBODY from support informed me as a user that they were both 'different' even when I got the account credentials years back. Links were included in that email with the credentials but there was no explanations. Instructions only without any link to explanations. It is always difficult for non-English native speakers like me to absord what may be considered simple by some/most.
I always thought that both passwords are the same for support and accounts.
If I may, because of this experience, I want to suggest an FAQ topic on:
"FastestVPN Support Center / FastestVPN Subscription account -- cannot login / invalid credentials / email not registered"
Perhaps WITH images and pertinent links.
It may sound elementary to most but to non-native English speakers it is difficult (most of the time I use a translator or AI to get by) and perhaps may I also suggest that support and whoever is in charge with CS/development, TRY to put themselves in the shoes of the confused user. Emphasis on confused user.
The science for most FastestVPN users and support / staff is simple but it MAY NOT be with others. I may be judged as slow to understand but if it were in my native language things would be different. I was also reprimanded by a fellow user and have been considered "doesn't want to understand basic things"...The fact is I want to understand fully.
Support or anyone for that matter MUST NOT assume that all emails or instructions are understood quickly. My case shows it. I did not understand better BUT want to truly understand how it is done. It may be "basic or simple" for others BUT in this case it shows it ain't.
We all have our own strengths and talent. Please do not downplay users such as me because you know it is simple and basic.
Proper information is the key here. Even that 'proper information' may be later explained properly too. There is NONE in the FAQs about this.
So again, if I may, because of this experience, I want to suggest an FAQ topic on:
"FastestVPN Support Center / FastestVPN Subscription account -- cannot login / invalid credentials / email not registered"
Perhaps WITH images and pertinent links.
This will help other users who may experience what I underwent and may also help other non-native English speakers trying to understand instructions.
KY
Kut Y.
Support is friendly but support itself is slow..
Their chat support is friendly but they are a bit slow. It took a while before i got the wireguard files send by their support but finally i got it all working!
Response from FastestVPNNov 18, 2024
Hello,
We are sorry for the inconvenience caused. Please contact us at [email protected] with the email you used to sign up for our service or have a chat with our support team so we can look into your problem.
GE
GENNARO
Senza parole!! superlativa!!
rettifico la recensione perchè ho notato una perdita di dns verso google... non c'è verso di risolvere, al momento. attendo fiducioso il responso dell'assistenza
Senza parole, VPN affidabile e servizio clienti superlativo, via email e chat h24 hanno risolto un mio problema con l'app NowTV, ora perfettamente funzionante. La straconsiglio, altro che VPN economica...
Response from FastestVPNSep 30, 2024
Thank you for taking the time to leave us a satisfactory review.
Thanks,
FastestVPN Team
JC
José C.
Estafadores. NO COMPRAR
Te hace creer que es una subscripción lifetime, pero es mentira, en unos meses te quitan servidores a los que podías acceder, les llaman pro, te dicen que no se incluyen en lo que pagaste y te hacen pagar de nuevo. Es un engaño y una estafa.
Respuesta:
Querido Estafador Valioso
- Cuando compre la subscripción, la pro no existía.
- La pro tiene el mismo precio que la mía.
- Si ahora quieres comprar la lifetime, no hay dos modalidades, básica y pro, solo una.
- Los servidores que tenéis en la pro, los tenía yo antes. Básicamente, habéis quitado servidores que antes yo podía usar, los habéis llamado premium y obligáis a pagar otra subscripción.
- Eso no es una subscripción lifetime, eso es estafar y es lo que volveréis a hacer en unos 10 meses de nuevo, que es lo que me ha durado la subscripción "lifetime". En 10 meses volveréis a sacar servidores de la pro, los llamaréis con otro nombre y sacaréis otra subscripción.
Actualización:
Me han actualizado a la Pro pidiéndome que actualice mi revisión. Pues eso, que me han actualizado a la versión Pro de la aplicación.
Response from FastestVPNDec 27, 2023
Querido Cliente Valioso,
Nos gustaría informarle que compró y pagó la suscripción básica de por vida y que ya tiene acceso a todas ellas. Hemos introducido más servidores premium en la versión Pro y para ello deberá actualizar la suscripción a la Pro.
PE
Pack E.
smart connect is really dumb
their so called "smart connect" often picks
vpn outlets that won't pass p2p traffic, so
you have to manually pick safe countries.
there is no way to confirm vpn outages on
their websight, and they ignore support email
so your service can go out for hours and all
you can do it wait for them to notice and fix.
Fastest lies about multi connecting accounts.
when i got my "lifetime" it was 10
it's most recent 2022 sale said it was 15;
now i see my account is set at only 2.
client lacks any way to kill apps on disconnect
and it's internet connection killer is unreliable
so your activity could get leaked to your isp.
client runs as a service you have to manually stop
if you don't want it to continue running background
doing god only knows what.