Pagan
If I could give zero stars I would they…
If I could give zero stars I would they are beyond horrible. At first I purchased tickets for a price and then they said it didn’t go through and charged more. Fast foward a few months later well my flight got canceled was told the air line would refund them and they would have to refund me well it’s been well over two weeks and I have yet to get refunded guess I will just dispute it with me bank. DO NOT PURCHASE THROUGH THEM THEY ARE NOTHING MORE THAN MONEY HUNGRY SCAMMERS!!!!
Response from FareScanAug 17, 2021
Dear Customer, Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Farescan, our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation, if it is our fault we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers, hope to hear from you soon. Thank you for your patronage, we shall try our level best to resolve this in your favour. Thank You, Farescan




