FandangoReviews of fandango.com

I have 239 movies I paid for. I can't watch them now. Fandango put out a update killing millions of peoples apps on olders TV's. Including my 3 year old TV. They say it won't work anymore I have to buy a new TV to get my movies.. millions of people who purchased a product with the promise of movies anywhere on any device now are stuck with absolutely nothing. they put out a update killing these devices. And they can put it all back. I guarantee Fandango made a multi million dollar deal with a bunch of TV companies.,I smell a lawsuit coming. I want my money back. And so will millions it's a breach of contract! P

Complete scam. Was given a brand new Fandango gift card for christmas. Scratched off the code and entered and its not recognized. No customer support phone number on card OR site. Instead they have an email template that you send in and they get back to you within 72 HOURS.

Quite possibly the most infuriating website experience i have ever had. When watching a movie for free with ads, it would constantly kick me out of the movie. it would go back to the home screen and fully sign me out, and sometimes the movie i was in the middle of wont even show up in the library. Therefore, i must search for it again and skip to the time i was at before the glitch, which prompts 5 two minute unskippable ads. It will even sign me out during ads sometimes. Fandango does not deserve any of your money until they can get their shit together and make a functional service.

OneBlood gave out free movie tickets via Fandango. Redeemed on a Friday for a movie on Saturday. Clearly chose the right date but tickets were sent for Friday, seems after you select the date in first screen, then choose theater, it RESETS THE DATE with no indication to the user until the end. Of course I didn't notice the date being wrong pages later in checkout as I assumed it kept my selection. So then I get an email later Friday asking how the movie WAS, (during the showtime, not after). That is when I realized the issue, tried calling but as others noted they customer (Non)service refused to help. Luckily OneBlood supplied 4 tickets so I had 2 more. This time I was uber careful in redeeming and saw it reset the date on me without permission. Such a scam to have your site purposefully alter tickets back to current date after user selects a different one. I then Re-set the date again and it finally worked. Moral: don't user Fandango for anything ever again, go direct to AMC and choose a different day to give blood when they are not partnering with this scam site.

They are terrible if you have any issu and will refuse to correct any issue. It's disgraceful, don't use them.

Cards don't work on site. "Unable to add card" is the info we get. Stop buying these crap cards as gifts. They are trash.

Horrible service. Make it very difficult to use gift cards. Signed up for their Fan Club to save on their inflated services fees and it wouldn't allow me to use a gift card. Won't be using them again. Feels scam-ish.

I want to rank with no stars but this app does not allow such an option. Purchased tickets to a movie. When we arrived at the theater, the manager apologized and said all viewings for that movie were cancelled for the day due to a malfunctioning sound system. Decided to rush and purchase tickets (through Fandango) at another theater showing the same movie 45 minutes later. When the movie was completed, we contacted Fandango by phone and had to leave a message. Fandango finally responded by email, refusing our refund request because we did not call before the start of the movie. The movie never showed for that day, so the start time is immaterial. Thought this was a slam dunk refund request. Horrible customer service. Will NEVER purchase tickets or anything else from this company again.