FandangoReviews of fandango.com

LESS THAN ONE STAR, earned by Fandango as we took our little twin boys to Lilo Stitch movie, only to find another Mom treated us to tickets! After the movie, I had a moment is my car to notify Fandango and share, the $38 in tickets were a gift to us, and we needed to void the Fandango tickets as they were not scanned, and un used. FANDANGO said NO!! and kept our money - THIS IS FRAUD, pure and simple. Why should they be allowed to keep un used tickets that were never scanned in as used? FRAUDULENT COMPANY -$38 dollars to a Mom can buy food, gas, a future ticket credit may have been fair? BUT KEEPING OUR MONEY - is FRAUD - never using Fandango again. NEVER. Moms unite, BOYCOTT FANDANGO.

Hidden fees, including a "donation" that you HAVE to pay, makes this a scam worth avoiding. Fandango is NOT trustworthy, either. You are better off just getting your ticket at the theater and letting Fandango just Go - away.

The customer service is worst. They are trying to loot money from customers by saying Fandango benefits. The coupon code expired one day before as per customer service. What the heck is this? Are they trying to cheat ppl by giving wrong information.

They are responsible for streaming Live at The Met in HD at some cinemas and those cinemas have had issues with sound not matching video, blackouts, skipping, pixilating, etc. and they refuse to offer a refund or discounts. Don't use them unless you have no choice.

Worst company to use to purchase movie tickets... they do not refund lost almost 100$. Do not recommend 😒

Terrible company. The site is difficult to read and operate. Sorry Tom, I won’t see you at the movies anymore. Figure out how to help seniors see your words.

I have been a fandango customer for over a decade. I bought 2 tickets at 1:27 PM. Two minutes later I realized it was for the wrong day and immediately contacted customer service to exchange the tickets for the following day. They refused saying that the movie started at 1:15 PM. I did not want a refund only an exchange. I pointed out that they sold me a ticket after the movie had already started but they didn't care. They didn't even offer a discount or try to make me whole in any way. I will never use Fandango ever again! I've deleted the app and will share my experience with my network of friends and relatives.

The worst! Bought movie tickets charged my PayPal, and after the PayPal purchase went through it did not reconnect back to Fandango to finish the seat selection. Contacted them that they charged me and didn’t provide the tickets and they said since the movie occurred already no refund. Good thing PayPal doesn’t agree with them, a full refund coming from PayPal.