Family PandaReviews of familypanda.co

I hate I didn't read the reviews before spending $230.00+ dollars with this company. I can't track my order or NOTHING!!! My 1 year anniversary is this weekend! And I paid for EXPRESS HANDLING!

I will definitely order from Family Panda again. My "I'm Getting Meowied" mug arrived timely and is really cute. It is just as pictured. Thanks!

When ordering a canvas I put a note in explaining our situation and asking if it all possible the order arrive by my parents anniversary. My mother has not been well and we were hoping this special gift would arrive for their 65th wedding anniversary. Since it was outside even the expedited window of delivery I did not expect it to happen. But on the day of their anniversary it arrived by FedEx! This is customer service beyond what I have ever experienced. This truly made the day special and I am forever grateful!

Wow! I ordered the Timeless Memories Canvas for my parents 60th Anniversary. It came out beautiful and they loved it. We were all so happy with the purchase. I will definitely recommend Family Panda to anyone and will purchase from them again. The customer support team was great with communications and answered all my questions in a timely manner.

Great customer service, the product turned out better that I thought it would be. I’ll be back for a Christmas idea

It’s a scam. Product should arrive a few days ago, they still didn’t send anything and they ignore the customer, saying that they can only accept the complaint if the product does not arrive after another week. Thieves and Scammers! I recommend to avoid any shopping through this website!

My order has still not arrived, and should have been here days ago. I do no get any answer when I e-mail Them.

Ordered a canvas on 1/21/2022. Received a confirmation number that when I go to the website to track says cannot be found. I have sent a few emails back and forth with responses saying please allow another 3-5 days and then please another 2-3 days. When I search the website now it keeps giving error 404 not to mention the website now has nothing listed for sale including the canvas print I ordered. I then went to another website (vistastars.com) since they just so happened to have the canvas I wanted personalized. Before I committed to the purchase I looked around the website and found that they have the same address as familypanda.co. Sounds a bit fishy right. I then decided to use Etsy because they have always been reliable and found the same design from those websites. I reached out to the creator and explained my horrible experience and she asked for the website. It seems as though they have been stealing her images and removing her trademark from them. Please do not buy from this company. It has been 3 weeks since I placed my order and have yet to have a shipping update. These websites are a complete scam.