Family PandaReviews of familypanda.co

ordered matching sets from family panda for me and the kids, came quick and the fabric is soft

FamilyPanda has some really nice personalized gift ideas, But overall, my experience was just okay. Shipping took longer than expected almost 3 weeks and the item didn’t arrive in time for the occasion I planned it for.

February 2025 I placed a order for a wall couple picture. As of today, April 7, 2025, I have Not heard from the company regarding where is my order? There is no response to several emails.

The company is doing so well, they respond to emails and do there best with everything you ask them to do. I couldn’t imagine how much more they could do for everyone involved in this business. I just wanna say thank you to everyone in this company.

I ordered our wedding song printed on canvas with my wife & my picture in the middle; our song was pretty unique and obscure, but the folks at Family Panda did an excellent job with the design - all from just the song title and artist. My wife will absolutely love this when she opens it on Christmas morning. Also, I got a little nervous ordering so close to Christmas, and sent an email asking if it would be on time. Family Panda responded and assured me it would be here a week before, and it was. I am extremely pleased with their product.

I placed an order on 10/29. Have emailed them several times to find out when it will ship. They have not replied to any of my emails. How can you run a business without customer service?? This is a gift for my parents 50th anniversary which is on 11/10. They have provided no indication as to when it will arrive and no response. Plus they have no # to reach them.

Since my last review I miraculously received my order a long time after it was due. Missed Father’s Day completely. Although the company have asked if I would remove my previous review (with a discount code incentive, which I decline) I’m instead writing this. The email address is still fake on their site as was the tracking code. I would not use this company again and do not trust it.

My Mother loved it.