FamilyGoKartsReviews of familygokarts.com

great sales people explained everything up front and great customer service,contacted them 3 times by phone and e-mail and received my answers quickly,great people and a great product so far,you do need a little mechanical knowledge ,no directions on assembly,I put mine vitacci 400 UTV togethe inabiut 5 hrs and started right up

Great experience. Go kart arrived quickly and with no issues.

Customer service and delivery service used was great!

Very pleased an happy with my purchase will definitely get another go cart from here down the road

I purchased the upgraded warranty when buying 2 scooters. One scooter is leaking gas all over. I have emailed for assistance and this has gone unanwered. The other scooter has missing parts. I have called and emailed twice with no assistance given. Very frustrated.

well it was scary to trust a company out of town from florida but it was such a great price and it was for my grandson so i was saving about 2,000 to 3,000 dollars so i took a chance and they did what they said and me and my grandson are gratefull !!!!!

Was awesome, everything went smoothly. Except the fact we thought we got a manual instead of automatic. But that ones on us. Love the product especially the kids.. Except the shipping was terrible but all and all. Thank you.

Very happy with my new scooter, when it arrived , The delivery guy was very helpful in bringing it to wherever I needed it to be dropped, after putting the bike together I accidentally locked the key out of the ignition and could not figure out how to open the cover, I called customer service and they were absolutely useless, like they have never seen the scooter or the key or what I was talking about, finally found an old YouTube video that showed how to unlock with the backside of the key I felt like an idiot after that, it was so simple, there were no instructions on how to put the scooter together, I relyed totally on YouTube videos, but I got it going, then when I was ready to register it I found out I didn’t have the paperwork, and you have to request that, it would be nice if the website would put in bold letters if you want to register this thing in your state let us know and we will send you the paperwork, the way it works right now it’s a big mystery you have to figure it out yourself then jump through all the hoops to get the paperwork, I’m almost done with the spanking machine at the DMV and then I’ll be totally legit, very happy, it’s a great little scooter especially for the money😄🎉