BrickmaniaReviews of brickmania.com

Have spent thousands on models with Brickmania over several years. Their designs, and models are stunning. Expertly, and carefully shipped too. There's a catch, and it's not the high price of the models: Many models arrive with pieces missing. They expect YOU to resolve that fact yourself. To buy the missing pieces YOURSELF, or offer a nominal $10 payment towards missing elements! Absolutely shocking. Their customer service is majorly lacking. Inept would be an accurate word. Absolutely appalling. They don't even provide their name in correspondence either. Please spend your money wisely - elsewhere. My disappointment cannot be accurately conveyed through words. That's because it's disgust, as opposed to disappointment. Exceptional customer service drives sales. Dreadful customer service kills custom. Permanently.

Looks like some good models. I wanted this ac-130 but apparently a 3,000 piece set is £3000! Overpriced models. Shame.

The decals are horrible. They’re already etching off and I just got them in the mail less than two days ago. They were not cheap either. $9 a pack is definitely not worth the money if they aren’t even suitable for any real play or wear. They have good and accurate weapon molds, but at all costs do not buy their decal sticker packs. Not worth the money. I thought this was a decent company, but my mistake.

Important points to note collecting Brickmania, 'Lego' brick building kits. Pro's... - All original brick building designs. - They use real unused Lego parts, elements, etc. - Custom, exclusive elements. - EXCELLENT printed elements. - Excellent original exclusive minifigures. - They use quality BrickArms accessories to add to their kits. - Besides models and kits, they sell excellent accessories, weapons and sticker packs to enhance and detail your military vehicles. - Excellent display models. - They also sell instructions (if you wish not to purchase a full kit). - They also offer COBI military kits, which are a lower price point than their custom kits. This is a nice lower priced alternative and hats off to them to offer this within the same site. - Customer service very good. - When ordering accessories, weapons, etc., they will at times include a weapon or two free with your order. Con's... - Depending on model and kit, some areas of build aren't sturdy. Too many single point connections at times (I base this on 4 WWII kits I've built, but I believe newer and newer kits coming out seem to be shoring up their builds). - For most part, need to be a semi-experienced Lego builder to overcome some areas with single point connection (ie: knowing where to add to areas to make sturdy from your own parts collection). - Some 3D printed elements don't clutch tightly to Lego elements. - Price point on almost all Brickmania custom kits can be high. Look for sales, offers and holiday coupons in site. - Models NOT FOR PLAY. They aren't really made for kids to play like Lego sets. More for display and light play set ups, dioramas, etc. - If buying for young builder, parents must help with the build process (but this is a good bonding moment). - Instruction booklets good, but not as good and clear as Lego instructions.

Their customer service is so awesome. If you have any problems, contact them first and they will resolve the issue as much as they can. Very impressed with the quality and the service.

purchased many different brickarms, some instruction books and a few minifigures! Great service everytime! Thank you!

Ordered a product late Monday 9 December 2024 from the UK. Despatched from Minneapolis Tuesday 10 December. Delivered to my home town in the UK on Friday 13 December! Top marks to the team at Brickmania, and DHL! Extremely pleased. Thank you so much.

Besides this company having great models, their shipping and returns policy is outright a rip off. You can only return kits the are unopened or undamaged, you also in chance of returning you still have to pay the shipping cost which you already paid as of the kit is not expensive already. Also say the kit came in a somewhat crushed or damaged box and want to return it, you have to pay a 20% stock fee which just shows that they are none the less cheap.