familychristmaspajamasbyjenny.comFamily Christmas Pajamas By Jenny was founded in 2020 by Jenny & Steven to scratch your insatiable itch for cute, funny, popculture-y Pajamas. Since then, we have made it our goal to provide the best possible experience for you! As we grow and evolve, we have made it our priority to ensure that there is always a real person who can help you with whatever you need.
familychristmaspajamasbyjenny.com (familychristmaspajamasbyjenny.com) has 238 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
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Clothing & Underwear · Escondido, California
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238 approved reviews, newest moderated first
elena E.
I order the pijama and I am so happy to recive it! Its beautiful! Thanks !
Response from familychristmaspajamasbyjenny.comSep 24, 2024
Dear Elena, Thank you so much for your feedback! We're thrilled to hear you love your new pajamas. We hope you make many happy memories in them. 🥰 Happy Holidays! 🎄 Pajamas By Jenny Team
Clair
Poor quality & an even poorer customer service experience!!!! Avoid this company at all costs, I could not return my item due, due to a fault on their form, so my purchase is now having to go in the bin!!!!!!
Response from familychristmaspajamasbyjenny.comJan 23, 2024
We apologize for your unsatisfactory experience and are concerned to hear about the issue with the product and our service. We've checked our system and couldn't find an order matching your name. Could you please provide us with your order details at [email protected]? We are committed to ensuring a full refund or replacement for any faulty items and would like to resolve this matter quickly for you. Thank you for reaching out, and we hope to hear from you soon. Best Regards, Pajamas By Jenny Updated: Hi Clair, based on your information from information request form, unfortunately, we didn't find any order #59857 or transaction from you. We contacted with you both phone and text to resolve the issue but we didn't receive the response. Please contact us at +1 (818) 208-5389 or [email protected] for quick resolution, we are always there to assist you!
Anna
My original order was out of stock but immediately Jenny reached out with another in stock option. The reason why I gave a 4 star is because my order did not arrive before Christmas. I understand during the holiday season packages are delayed however they are located in Chatsworth Ca, I assumed delivery wouldn’t be a problem. But the pajamas are made and shipped from Hong Kong. The quality is good and my grandsons loved them!
Response from familychristmaspajamasbyjenny.comJan 16, 2024
Thank you for your feedback! We apologize for the holiday shipping delay and are glad you liked the quality. We'll strive for faster delivery next time. Your understanding is much appreciated! Best regards, Pajamas By Jenny Team
Leslie M.
Quality of the pajamas was fantastic! So soft ! The sizing chart was so accurate and very helpful to make them a perfect fit ! Well worth the money! Very friendly and professional staff will definitely buy from again ! Perfect website for horse girls !
Response from familychristmaspajamasbyjenny.comJan 16, 2024
We're thrilled to hear that you loved the quality and fit of our pajamas and found our sizing chart helpful! Thank you for recognizing the hard work of our team. We can't wait to welcome you back for more perfect finds for horse lovers. Happy trails, Pajamas By Jenny Team
Tracy H.
I ordered the pjs pretty close to Christmas. I was amazed that they arrived on time. They are a great material, very soft. I wish choosing the items was a little easier on the website. Choosing from list of each category would be easier than going thru all the pictures. But over all the experience was great.
Response from familychristmaspajamasbyjenny.comJan 15, 2024
Thrilled to hear your PJs arrived swiftly and you're enjoying the comfort! We appreciate your suggestion for our website—it's feedback like yours that helps us improve. Looking forward to making your next visit even smoother. Cheers, Pajamas By Jenny Team 🌟
Penney M.
Purchasing from Family Christmas Pajamas by Jenny was easy, hands on and by provided me with superior customer service. This company made sure we had our PJs for Christmas Eve with easy and quick email responses. The PJS are adorable , fit well and are super comfortable. We love them and certainly buy again next year for Christmas!!
Response from familychristmaspajamasbyjenny.comJan 15, 2024
We are so glad you loved the PJs and had a seamless experience! Thanks for the 5-star shout-out on Trustpilot; can't wait to bring more holiday cheer to your family next year. Warm wishes, Jenny 🎄✨
Linda C.
Fast shipping, great material. I do recommend this store. Thanks
Response from familychristmaspajamasbyjenny.comJan 11, 2024
Thank you so much for taking the time to leave us a 5-star rating! We're overjoyed to hear you were satisfied with the shipping and the quality of our materials. Your recommendation means the world to us and we look forward to serving you again. Warm regards, Pajamas By Jenny Team
Lauren B.
I ordered our family Christmas pj's for the first time through this site. We had a problem with the shipping and Jenny was quick to answer and help get the problem resolved. I still received my order in time for the holiday and our family loved the pajamas. I appreciate the fast customer service and will order again.
Response from familychristmaspajamasbyjenny.comJan 10, 2024
We're overjoyed to hear the holiday pajamas were a hit and that you were satisfied with our service. Thank you for the 5-star review; we can't wait to serve you again! Warm wishes, Pajamas By Jenny Team