familychristmaspajamasbyjenny.com Reviews | Read Customer Reviews of familychristmaspajamasbyjenny.com

familychristmaspajamasbyjenny.com Reviews | Read Customer Reviews of familychristmaspajamasbyjenny.com

familychristmaspajamasbyjenny.com reviews

238 approved reviews, newest moderated first

Kristiann P.
Jan 9, 2024
I had a fantastic experience with this…
I had a fantastic experience with this company!! They said if I ordered by December 14th the pajamas would be here in time for Christmas and they were. They even reached out when the original design I picked was going to take longer and asked if I wanted to switch it. They went above and beyond when I asked to add an additional 2 sets of pajamas since my nieces wanted to match also. The pajamas themselves are adorable. I will definitely be ordering from this company again!! Thank you for some great Christmas memories.
Response from familychristmaspajamasbyjenny.comJan 9, 2024
Thank you for your glowing review! We're thrilled we could contribute to your Christmas joy and look forward to creating more great memories with you. Happy New Year! Warm regards, Pajamas By Jenny
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DK
Jan 8, 2024
Failure to delivery when expected
Didn’t deliver when promised and after several attempts to email no reply.
Response from familychristmaspajamasbyjenny.comJan 8, 2024
Dear Donny, We sincerely apologize for the inconvenience you've faced with the delivery and our response time. Our support team is proactively reaching out to address your concerns and ensure a swift resolution. Thank you for your patience, and we are committed to regaining your trust. Best regards, Pajamas By Jenny
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Jo Ann S.
Jan 8, 2024
We received the items the day before…
We received the items the day before Christmas which was amazing. My family loved them.
Response from familychristmaspajamasbyjenny.comJan 9, 2024
We're overjoyed to hear your items arrived just in time for Christmas and that your family loved them! Thank you for the 5-star review and for letting us be a part of your holiday celebration. Warm wishes, Pajamas By Jenny Team
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Kelly
Jan 4, 2024
Love the pj’s for my family and the…
Love the pj’s for my family and the dog! When I ordered them I did not pay attention to the length of time for processing and after reaching out to them they checked on the product and had them shipped to me faster. So grateful! Customer service response is exceptional!!
Response from familychristmaspajamasbyjenny.comJan 9, 2024
Thank you so much for your wonderful review! We're thrilled you and your furry friend enjoyed the PJs. Delighted to have been able to assist you promptly—customer satisfaction is our top priority. We're grateful for your kind words and look forward to serving you again! Best, Pajamas By Jenny Team
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Toni W.
Jan 3, 2024
This is my second year ordering my…
This is my second year ordering my daughter's Christmas pajamas, both time total perfection! True to size, if you like more room in your pj's order a size up, comfortable and soft, awesome designs to choose from. Great company to do business with.
Response from familychristmaspajamasbyjenny.comJan 9, 2024
We're honored to be a part of your Christmas tradition and thrilled to hear about your satisfaction with the pajamas! Thank you for your continued support and the glowing review. We're looking forward to bringing you more comfort and joy in the years to come! Warm regards, Pajamas By Jenny Team
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NNC
Jan 2, 2024
Customer service is impeccable
Customer service is impeccable! I was worried about placing an order because I was sure that it wouldn't arrive on time for the date that we needed the pajamas. After conversing with customer service, they assured me that the particular style that I wanted could be delivered based on specific background colors that were available. As recommended, we selected the color & style and our pajamas arrived on time. We are very pleased with how well and the attention to details that were provided by customer service. Additionally, the pajamas looked great and they are super comfortable. I would definitely recommend to friends & family, and look forward to placing another order again!
Response from familychristmaspajamasbyjenny.comJan 9, 2024
We're absolutely delighted to hear about your positive experience with our customer service and the satisfaction with your pajamas. Thank you for the high praise and for recommending us to your friends and family. We can't wait to serve you again! Cheers, Pajamas By Jenny Team
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Kim B.
Jan 2, 2024
Family Christmas matching PJs
This was our favorite year for our matching PJs. The quality and service are 10/10. We found the pants to fit a bit large and would have liked to have drawstrings but otherwise, we are overly pleased. Thank you!
Response from familychristmaspajamasbyjenny.comJan 9, 2024
Thank you for the fantastic review and for making us a part of your family's Christmas tradition! We're thrilled you loved the quality and service. Your feedback on the fit is invaluable, and we'll definitely take it into consideration for future designs. Wishing you joy and comfort in your PJs! Best, Pajamas By Jenny Team
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daniel H.
Jan 2, 2024
Received the final piece to our order
Received the final piece to our order, the dog pajama, today. Very happy with our order. Everything as advertised. Thanks for all your efforts! Happy holidays to you, as well!! Would recommend
Response from familychristmaspajamasbyjenny.comJan 9, 2024
We're so pleased to know that your order, including the dog pajama, was to your satisfaction! Thank you for your kind words and recommendation. Happy holidays from our team to you and your family! Warm regards, Pajamas By Jenny Team
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