Fame and PartnersReviews of fameandpartners.com

Massively disappointing. After following the brand and loving their look as well as their ethos I ordered a £200 dress for the night before my wedding. Over 2 months later and a £70 customs fee, the dress arrived. Fabric was cheap and had flaws in it, loose stitching, poor make quality, fastenings came loose, lined in cheap material. They offered me no compensation, not even an apology and would only refund me for the item, not the customs fee I had to pay to receive a faulty item! Will never use them again and advise you not to either. They are just good marketing, but really poor product.

I wish I could rate it zero stars. First off, I paid 300 dollars for a dress that took six weeks to make; every time I emailed them, they claimed it was still being "made to order". Upon getting the dress, it looked like absolute sh**. The package came from China, with cheap, fake satin that was paper thin. On top of that, they charge 35 dollars for a "zero waste fee" that's deducted from your refund. Utter crap, DO NOT buy from here

The dress that I received was a terrible fit. I put it my measurements and chose my clothing size, however the dress was short, too loose in some areas and too tight in others. I ordered this dress 8 weeks ago to wear to my graduation, which is in one week and now I don't know what to do instead.

This company is difficult to return to. Well made dresses, but if you want a dress within a month good luck. They are not on time, and the process to return is lengthy. Also their customer service number listed on the website is fake. Never worked in two months.

I recently ordered a dress for prom on their website and the estimated arrival time was between 2 to 3 weeks. I would regularly check my emails and my account to see if the dress has been shipped but there was never any update. Over three weeks later I became suspicious and decided to contact their customer service. First of all, they don't do any phone calls which confused me as to why a company would do that. Second, their live chats are always closed no matter the time I went on so I decided to email them. 24 hours later they got back to me and claimed that the fabric for my dress had many problems and that I can pick a different color. I was angry as to why I was never informed that there were problems with the fabric I ordered in the three weeks that have passed. I emailed them asking for another color and it took them over 24 hours to reply again. This time they claimed that all their silk fabric had problems and that my dress couldn't be made at all and asked if I wanted a different dress. I decided to cancel my order since it wasn't worth my time waiting for another dress that could or could not have come. I highly do not recommend ordering from their website.

This website has been a disappointment. We were told 4-6 weeks for delivery. When I asked for an update, they told me that it was gonna be closer to 7 weeks which would have been too late for our event. We canceled the order and then suddenly the dresses were ready and they refused to stop shipment on them. I begged them to save their time and mine by stopping shipment, I even offered to pay the restocking fee. Needless to say they sent both dresses, took 30 days to Credit my money. The customer service was NOT helpful. Go to Bloomingdales next time!

I was really looking forward to receiving the item and was so disappointed. The fabric wasn’t the quality I had expected for the price and the fit was wrong - the item had to be returned and cost me a lot in postage, the fees they charge for return and import duties from the UK. Not worth it if you’re a UK customer!

Never order from this website. Worst organizational skills, time management, and frankly business I have ever seen in my life. If I had the option to give it negative stars, I would. Truly a -2/10 experience. Paid for express shipping on a dress under their “express” tab on their website, told me a couple weeks before my event that I wouldn’t be receiving the dress on time. Funny thing is I ordered it about a month out and express shipping was 7-10 business days. Will never order from here again, and I hope no one else will either.