Fame and PartnersReviews of fameandpartners.com

This comes direct from China. They are ignoring my request for a return. After I bought from here my credit card information was stolen. Avoid this website!

Ugliest dresses in person. The bridesmaids were very upset! Awful seams, cheap fabric, they even got someones order wrong and refused to do anything about it.

DO NOT ORDER FROM THIS PLACE. Cheap quality and overpriced. Poorly made dress. Dresses are NOT custom made. The dress arrived with a defected strap, bubbled zipper, and uneven neckline. Dress was very uncomfortable, the straps kept falling. Even though the dress was defected, I was charged to return it. I found a similar dress, but better quality at TJ Maxx for 1/4th of the price.

I ordered a custom gown which I wanted to return - it was way too long (even though I provided my exact measurements) and for how much you pay, the quality is similar to much cheaper fast fashion brands. I knew I was going to forfeit 25% to return it, but I really didn't want the dress. I emailed customer service with the return request and a photo, and after 6 days and a follow-up email, customer service responded that they would give me a refund and I don't need to return the dress. Odd, but okay. Getting my money back took about 2 weeks. So I got the refund, but now I have a "custom" dress that I don't really like nor want. My overall criticism would be the low quality of the product, the incorrect measurements for a "custom" order, and the fact that customer service took 6 days to respond, which was a bit stressful given the return window. I wouldn't recommend this store, because the "custom" option wasn't accurate, and to return a "custom" product, you forfeit 25% of what you paid.

I was so excited to order a dress that was custom made. I'm 6'2'' and floor length dresses are nearly impossible. I put in my order with F&P that I was 6'3'' and wearing 3 inch heels. It arrived, and its nearly 5 inches too short. I will have to wear flats, and even then it doesn't touch the floor and I look ridiculous. I tried to contact their customer support. They responded once basically saying that yes, I ordered everything correctly, but there is nothing they can do and I should just order a new dress. I asked them multiple followups: if I order a dress how do I know it would be correct this time, if I entered everything right the first time and it wasn't? They have not responded to any further emails or communication to me. They don't have any numbers to call or any other way to communicate so I'm basically hopeless. Such a disappointing company and product, I was so elated to find something custom made and in the end paid $300 for something that does not fit and is not returnable or exchangeable.

Everything is basically wrong with the dress I bought. I used the size guide and the dress is huge. Also I put in my heel height and the dress is at least 6 inches too long. F&P say these dresses are customized but what is the point of providing measurements if you have to tailor it anyway. Also these are not cheap dresses. I paid $400 for a dress that was just shipped from China and cheaply made. Avoid at all costs! Also customer service is non-existent.

I ordered 2 dresses that were just ok. Not worthy of the price point they are selling them for. I have been trying to reach them regarding a return label and they say they are waiting for IT dept to generate that. They also do not answer their phone. When I call I get a message repeating the cell number but not saying the business name. Seems shady to me.

If I could give zero stars I would. Horrific customer service, no response for weeks. Wanted to return a dress, was given lame ass excuse that there was a technical issue w/generating a return label. Disputed charge with AMEX and sent back dress on my own dime to adhere to their strict 30 day return. Only received responses AFTER o told them I disputed with AMEX. Refused to give me the LOUSY $13 to ship dress back to them. Will NEVER buy from here again. Dress wasn't even very nice, either