Fame and PartnersReviews of fameandpartners.com

Love my dress! Originally made a mistake regarding dress length, and the customer service team was SO helpful with my exchange. I now have a perfectly fit, beautiful dress, that I cannot wait to wear!!

I sent a dress back months ago and still waiting for a refund. I would never order from this company again. The dress wasn't the same as in the pictures. Be wary.

I ordered a mystery box and was really happy with the styles and quality of the dresses I received. I would order again!

I placed my order on April 15th and paid the $15 for shipping (5-7 business days). I have yet to receive a shipping number and it’s May 1st. The reason for two stars is I emailed Fame and Partners Outlet explaining how I wanted a reimbursement for the $15 I paid for shipping (because it wasn’t shipped in the 5-7 days or delivered during that time frame) and they complied. I was sent an email saying the reimbursement has been initiated. Without that I would have given it 1 star.

I ordered a dress in January for my prom in April, knowing it would take about 8 weeks to be made. Over 8 weeks go by and I still have heard nothing. I emailed and asked about my dress and they replied that it would be sent the next week. Two weeks later, with no shipping number, I email again and they say that there was an issue with the fabric quality and it will take a while for them to replace it. I am extremely disappointed and will not be ordering from this company again.

I really wanted to try a dress I’d seen on this website for ages and finally plucked the courage to order it and hope it would be the same in the pictures. Surprise surprise, it was NOT the same as the pictures online. The dress was meant to be a light tan gold, and what I have is more of a green brown... Also in the photos online there were no arm straps but when I received the dress, these extra ribbon ties were added to the arms? When I emailed to question this they said I didn’t check the box remove arm ties in the customisation menu. How misleading is this!? The photo didn’t even have these arm ties in. Anyway, just don’t bother with the company. The dress would need so many alterations to make it fit properly it’s not worth it, so I’m just going to send it back. Think they’ll sting me for the $35 fee... really shady company. If the dress seems like it’s too good to be true it probably is.

I purchased a fame and partners dress last year in MYER for my brothers wedding. I had to have it altered and hemmed as I’m only 157cm. I have never felt so beautiful so have kept an eye on the website for Escada in a different colour as two of my three daughters are getting married 5 months apart. I have always wanted to wear Red as MOB, so was so excited when Escada was released in red. I ordered my dress during the recent sale and it arrived within 10 days - a perfect fit. The beautiful packing and personal messages make the whole experience wonderful. I’m sure to be a repeat customer.

If you're not prepared to lose 50% of the dress to duties and alterations I do not recommend you by from F&P. My forest green Escala dress fit like they only made alterations to the length of the dress hem. The waist was way too low and nothing fit quite right. The fabric was heavy (reasonably good quality for polyester) but easily attracted dust (impossible to keep clean), and I felt like the colour was a little cheap. The train was massive for someone that's 5'1", I do not feel like they considered my height when adding it. Given that is already paid 145$ in duty fees I had wanted to keep it but alterations would have been much more than the 50$ F&P will help cover. All the features (leg slit, draped cowl back) made for tricky alterations. So I sent it back which cost another 20$, and am expecting to be hit with F&Ps 35 USD fee when the dress is returned. I was aware of the duty costs and the return fee ahead of time, but given their emphasis on made to order and promise of helping with alterations it makes it hard to think you'd return the dress. To my Canadian ladies- especially those of you like myself who might be splurging to treat yourself to something nice, avoid the stress of shopping from F&P. It's not a fun or pleasant shopping experience 🙂