FairybellStep into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
Fairybell (fairybell.us) has 479 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ross R.
We looked online and it said they were unavailable to check back and I did several times. finally called and they told me when that I could expect them to be available they were very helpful and gave me an assurance that we were going to get what we needed in the time that we needed it. thank you
David B.
Quick and effective communication via email with customer service. They
Caroline
Not as easy to assemble as I thought. No clear directions.
Response from FairybellFeb 3, 2023
Dear Caroline, Thank you for your feedback. We are very sorry to hear that the setup was not as easy as you thought. We take your feedback very seriously and we will forward your feedback to the responsible department. If you have any questions you can contact us at [email protected] and we are happy to help you! Kind regards, Team Fairybell
Richard Y.
The Fairybell tree ordered came quickly, and when assembled inside, it looked just like we expected. We look forward to using it outside next Christmas.
Gokey
Fairybell responded with an apology and took care of the issue with the wire. Our flagpole tree was the talk of the street!
Bev W.
Sent wrong replacement so sent the correct one the 2nd time. Easy to work with
Mary M.
I dont like it and feel it is not easy to put up. The instructions were horrible for the base. Wish I never bought it.
Response from FairybellFeb 3, 2023
Dear Mary, Thank you for your feedback. We are very sorry to hear that our service is not to your expectations. We take your feedback very seriously and we will make sure to solve this with our customer service department. Our goal is to make all our customers happy. We will therefore contact you today to see how we can assist you on this matter. Kind regards, Team Fairybell
Janet H.
Product is beautiful! Lots of compliments. It arrived in a reasonable amount of time. Product easy to set up and is really beautiful.
