FairShake Inc.Reviews of fairshake.com

They SUCK Let My Case Lay And Let It Go To Small Claims Court No Representation and Screwed Us Out Of $3000.00! As Far As I Am Concerned!!!

Fairshake's customer service is as bad as Airbnb who still owes me thousands of dollars!!! Apparently Fairshake filed for arbitration (don't remember getting emails saying this) and supposedly AAA emailed me asking to pay the fee. I didn't ever get that email to pay the fee, so when AAA didn't get their fee they closed the case within 7 days. Fairshake site still says "escalated and pending arbitration." Despite the case being dismissed on Monday, on Thursday night its still showing pending on Fairshake website. On Monday when I did get an email from AAAA about the case being closed, I tried to talk to anyone from AAA or Fairshake. I didn't hear back from either of them until Thursday. Even then, I only get email messages/texts back from Fairshake and a different person each time. They were not there when I needed them and unknowable when I needed it. Fairhsake might help you file documents and get some kind of results, but they have just as bad, or worse, customer service than the company you are starting this process with. But, like the company you're starting arbitration with, just close the case and open a new one with this poor customer service company. Don't waste time trying to talk to someone or have them resolve or change anything for you. Just start a new case. Which is why I gave them 2 stars. Because at least it is easy to just file for arbitration on anything a company tries to give you the run around with. I file a dispute now for whenever I'm told "I'm sorry for your frustration" or "I understand why you feel that way," instead of actually resolving my issue. Plus, it is semi educational to go through the process so when I have a more problems with Fairshake it will be easy to take them to arbitration.

I appreciate how quickly FairShake got my issue resolved with a very large corporation. Very easy and well done. Thank you FairShake!

I was searching for suing paypal and fairshake popped up. From the moment they took my case, they kept in touch giving me updates along the way. I would recommend fairshake 100%.

I will definitely use Fairshake again. I first learned about FairShake from YouTube. Since day 1 Fairshake informed me about everything and they work fast. I was so happy with my settlement results. Go with Fairshake.

They filed my AAA claim and didn't pay enough. My claim almost got cancelled as a result. Thankfully, I followed up, figured it out, and paid AAA directly. Literally what they purport to do is help you file with AAA. When I notified them, "Leon" could not care less. Hope they aren't expecting me to pay 20% for them to screw this up more than I would've if I did it myself.

After almost one full year of exasperating non-communication from a phone company, I found Fairshake. What a find. If you are getting nowhere in battles with corporations, try Fairshake. These guys changed everything for me. Thank you Fairshake

From the beginning there were signs that nobody really read the detailed message I sent them explaining about a cable company mistakenly billing me for equipment that had been returned to them. Over and over I tried to work with them... over and over and over I would get messages from someone who clearly had never read my claim or any of my updates. Most recently I forwarded a message from the arbitration group saying they would not work with the cable company due to the company's failure to provide required things. A few days later FairShake sent a message saying "You should be hearing from the arbitration group soon with an introduction to your case administrator." And then to top it off, they have the ability to somehow deflect email such that a client can no longer write to them. I am stunned at what a scam they turned out to be. This CANNOT be the company written about in so many glowing articles....