Ty N.
I couldn't believe this was real!!!!
I felt helpless 😣 no lie,but now that I have fairshake on my side I have confidence when it come any legal issue with these thieving companies.
FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience.FairShake Inc. shut down at the end of 2023.Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform
FairShake Inc. (fairshake.com) has 547 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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547 approved reviews, newest moderated first
Ty N.
I felt helpless 😣 no lie,but now that I have fairshake on my side I have confidence when it come any legal issue with these thieving companies.
David A.
They turned the tables on Hughes net. Instead of Hughes getting money from me, that I did not owe them, I will be getting money from them.
Gamini W.
Absolutely amazing customer service! I highly recommend this organization.
Philipp G.
They scheduled a call for 9am. They called after 1030a. I never spoke to A person live. Next thing the case is valid for arbitration.I apply for a fee waiver. Next thing case is cancelled. The part that is so aggravating is they did the same thing air bb did. After all t was cancelled, I was unable to give them a review.
Response from FairShake Inc.Apr 11, 2023
Hi Phillipp, I looked into your situation and understand the confusion. Your claim has not been canceled, but has been matched with an attorney who is now handling your claim. A member of our customer care team has reached out to you directly with additional contact information and details about your claim, but you can always reach us at [email protected] as well.
Gina B.
Bear shake took care of everything for me they guided me right along gave me great information and was there for me and I got what was rightfully mine if you need help this is the place to go
David w. A.
Got an acceptable offer in about 30 days. Money credited to my account already! Great way to deal with companies that are too big to handle yourself
Kristy H.
I submitted a claim to Fairshake after I had a client issue $10k+ in chargebacks via AMEX. I had all the documentation proving that I completed the contracted work and shouldn't have been issued the chargebacks. I went to Fairshake because they supposedly had experience with AMEX. I was assured that I had a case and that they could help me retrieve some, if not all, of my money. After waiting almost 2 years, they said I didn't have a case and I would have to hire a lawyer with a starting retainer of $2500 to move forward against AMEX. To say I was frustrated was an understatement. That is not how Fairshake positions their company and process. Fairshake had horrible (if any) follow-up. I was the one consistently messaging for updates. Their portal is crap and gives zero useful information. I was hopeful that Fairshake would be the answer to help me get my money back from this client. They absolutely were not and were a giant waste of my time and energy.
Response from FairShake Inc.Mar 24, 2023
Hi Kristy - Thank you for the feedback - we do take it seriously. FairShake and any attorneys that we we work with do not require a retainer, so please send us this communication to [email protected] and we can take a closer look. Our mission is to help consumers like yourself, not cause more stress, so please do reach out with that additional context so we can address it directly.
John G.
I use them to try and get a settlement from Comcast. After over two months they said they had a settlement from Comcast and they wanted me to pay them a fee right away. I did pay the fee right away, only to find I Comcast was not on board with the settlement they told me they had. Fair shake charge me a fee on a settlement that never happened. I contacted them and they said there was nothing they could do, they already had their money. Do not use fair shake I will be disputing the fee they charged me with my credit card company. They want me to start another claim and pay them again.
Response from FairShake Inc.Mar 24, 2023
Hi Josh - I looked at your account and see that Comcast did sign a legally binding agreement (you can see a copy in your dashboard). That agreement was just signed last week so it can take some time for the credit to appear on your bill. If there is a new issue or you believe that they are not honoring their agreement, please reach out to our team and we can help you start another claim. We are here to help -- so please continue to reach out to us at [email protected] and we will work with you on next steps if you choose to open a new claim.