S. R.
FairShake is S!MPLY AWES🔥ME
FairShake is S!MPLY AWES🔥ME. FairShake was successful at eliminating an annoying unFAIR bill from AT&T. I'm going to highly recommend FairShake to family & friends and their ⭐️⭐️⭐️⭐️⭐️ business.
FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience.FairShake Inc. shut down at the end of 2023.Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform
FairShake Inc. (fairshake.com) has 547 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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547 approved reviews, newest moderated first
S. R.
FairShake is S!MPLY AWES🔥ME. FairShake was successful at eliminating an annoying unFAIR bill from AT&T. I'm going to highly recommend FairShake to family & friends and their ⭐️⭐️⭐️⭐️⭐️ business.
James M.
I was told by a T-Mobile rep that I wasn’t getting my money back and that I had no recourse,no matter how many supervisors or managers I called,because the individual I spoke to was a supervisor,I then asked about the phone calls that were reportedly recorded....to no avail...but the people at fair shake not only pleaded my case ...they hit me my money in a quick and timely manner
Paul Douglas B.
Can not ask for any better----Good Job---saved me a bunch DB West Memphis, AR
Jeremiah E.
Thank you fairshake for standing up for me and helping me get heard. While I would rather have not had to go through any process to get a resolution, my phone company left me with no other option. I am so grateful for what yall do and to anyone reading this.. Don't give up hope for being heard and helped! Fairshake's people are very patient and helpful, and keep their promises.
Wendie R.
in Reply to Max w/ Fairshake - 20% for filing paperwork is what your referring to as "facilitate" which is run more smoothly, easier. Any consumer could file their own paperwork in Small Claims and get the same results. The Respondent was Sprint, and it was just shy of Arbitration, when I chose to elaborate with more detail of what transpired. Only then did I get an offer that appeared fair and without prejudice. Once the claim reaches level of Arbitration, Fairshake offers no legal support or guidance regarding what to expect or actions necessary going forward. I believe this is an important detail for future Fairshake clientele. Please advise on what actions if any does Fairshake take to work harder than they have already taken when filing claim? Sprint has closed over 7000 claims with the last 12 months by responding to customer complaints. They were very fair once I elaborated on what I originally stated when making claim. This is also very important to know when the initial claim is made. I disagree on the bad luck, there is either win or lose, either you prove your case or you dont. Having documentation to back up your allegation's is very helpful in making a solid case. Fairshake had no involvement in my procuring backup. I still believe that 20% for filing paperwork is quite steep. Im sure this response from Fairshake will be a positive for your future customers . Honestly, I have no idea whether the reviews before mine are true. I discovered Fairshake somehow on the internet, and its true they did assist me in getting Sprint/T-mobile to take notice of my concern's. It is basically the same if you filed in small claims court and sued the company yourself. Please know what your doing prior to partnering up with them. They charge 20% of any cash or credit you get from whatever company your filing against and 10% of any amount deducted from what you owe the company. in addition, to a $20 minimum charge. Fairshake simply filed the paperwork to make claim against the company, However they ONLY file claim for you. You are ON YOUR OWN after that. If your claim goes to Arbitration, you better have your ducks in a row and know what your doing. They DO NOT hold your hand through the process. You fight YOUR fight ALONE, they are not Lawyers, they seem to be Paper Pushers!
Response from FairShake Inc.Apr 22, 2021
Hello Wendie, We're sorry to hear that you have had a frustrating experience. Our goal is always to see a customer negotiate a successful resolution with as little hassle as possible. We facilitate hundreds of settlements each month, including with T-Mobile. But not every claim that we send gets the same treatment. In your case, it sounds like the company did not choose to make a settlement offer prior to your claim being eligible for arbitration. To some degree this is a matter of bad luck: we saw a period late last year where that company was responding to very few incoming claims and allowing a lot to proceed to arbitration. As we note on our website when a customer signs up, if a claim is escalated to arbitration there will be actions required of the individual. But we don't want it to reach that point and we work as hard as we can to get claims resolved successful. I hope you'll receive a successful settlement offer from T-Mobile. Max
Juan C.
My dishwasher broke 3 months ago and the warranty insurance they don't want a fixed, l went on fairshake 1week ago and the warranty insurance is going to replace the dishwasher thanks for your help fairshake
Sandra L.
I was anew customer to T Mobile.From the sales people to the experts, each 1 told me something different to get me up under contract.In my words it was pure murder and very frustrating tying to deals with them.I just went on the internet to look for help, and that when I found Fairshake.I am still thankful that they was on the web.I am being very truthful,Fairshake help me.I could tell that T-Mobile wanted to find out how settle with me. I am glad that I found this company because it hope for me.When I tell u T-Mobile was no joke believe me.Fairshake save me in more ways than one. Thank you again
Yong C.
Fair shake got what I wanted! It took a month to even talk to Verizon, but after fair shake got involved it was immediate!