FairShake Inc. was a startup to help everyday people achieve fair resolutions in disputes with the world’s largest companies, by transforming the bureaucratic nightmare of a consumer arbitration claim into a simple, expert-supported online experience.FairShake Inc. shut down at the end of 2023.Read more at the link below on how the consumer justice system can be improved to give more power to everyday people and less power to entrenched corporate interests: https://www.fairshake.com/reform
FairShake Inc. (fairshake.com) has 547 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Public Services & Welfare · Venice, California
Excellent
Public Services & Welfare · santa clara, California
Excellent
Public Services & Welfare · Los Angeles, California
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Public Services & Welfare · Carlsbad, California
Great
547 approved reviews, newest moderated first
Paula F.
Fast service thank you . If I have a dispute with TMobile can I file it ? They just sent it to my credit bureau and it was there fault .
Response from FairShake Inc.Jun 21, 2021
Hi Paula, We help with claims against T-Mobile if you're having issues with them. If you're looking to start a new claim you can start at www.fairshake.com/start -- or if you have a claim with us and are looking to escalate it you can log in at app.fairshake.com
Lynette W.
Very helpful services that understand my needs to assist me in my case
Amber H.
They are just causing consumers to pay more in the long run don’t fall for this crap.
Response from FairShake Inc.Jun 16, 2021
Hi Amber. I'm sorry to hear you're not a fan of what we're doing. The companies we process claims against make billions of dollars every year; we think they can afford to treat their customers fairly.
Malachy Martin J.
The best Period.
Kristina
Verizon tried to charge me a 300 fee for a phone which was returned to Verizon undamaged. Verizon tried to state the phone was damaged when they received it. I knew the phone was in mint condition and only 8 months old. I refused to pay the fee and reached out to Fairshake. Verizon reversed the charges and Fairshake stood up for me, the little guy. Thank you Fairshake!
Shi-Ling H.
There is a reason that everyone cheered when a Philadelphia-area Comcast customer found and phoned up the elderly mother of Comcast's CEO to complain about the horrible customer service: it is because everyone hates Comcast, everyone hates Verizon, everyone hates these terrible, Soviet-era high-volume-horrible-quality businesses that have become unfortunately indispensable. The Verizon customer service supervisor, Michelle, actually scolded me for relying on the Verizon website and the customer service chatlog. FairShake is actually what is indispensable. The whole process was very simple, and they got results. I would like to see the process include the ability to attach documents and screenshots, for sharing, so everyone can recognize the scams, forcing the businesses to update their webpages.
Tim L.
you took care of an issue in about 30 days, I had 6 months of letters and phone calls without an answer, GREAT JOB!!!
Johnny W.
I would like to thank Fairshake in working in my behalf getting an settlement offer with Dish Net. Without their intervention I would’ve been still a continued dissatisfy customer. Fairshake allowed me to seek alternative option instead of my locked contract. Once again thank you Fairshake.