Heather S.
My bank charged me 4 times for tickets…
My bank charged me 4 times for tickets and I never got the tickets. $776 came out of my account 4 times. The merchant returned the original charge. Merchant has provided proof. I have been strung along by Fair Shake for near a year. AAA wants $200 Fair Shake has me send fee waiver over and over. Now Fair Shake said sorry, you must not qualify. I’ve been unemployed since Covid. Nice if I had money for a lawyer I would have hired one. Also why would I loose another $200 adding to the $776? Nothing but scammers and thieves in America. Bank theft! Update on Fair Shake reply, Im going to add the 7 months of lies in text from your company. You suck as bad as the bank and are fat liars as well. Profit over people. You did not need to string me along as you did. I was screwed plenty by Chase. Jerk!
Response from FairShake Inc.Jan 18, 2022
Hi Heather, It sounds like an extremely frustrating experience, and I empathize. We wouldn't charge filing fees if we didn't have to, but they don't go to us at all they go to the American Arbitration Association, which is the court-like system used under many consumer contracts. Unfortunately FairShake is one component within a system. If the American Arbitration Association will not accept your submitted waiver of the filing fee, you can ask them for their reasoning. However, that is not a decision of FairShake, and it's not money that would go to us, it would go to the Arbitration Association to hear your case under the terms of the contract between you and the company your issue is with. -MK