FabFitFunReviews of fabfitfun.com

I love FFF customer service! No matter what issue I have had, they have always been efficient and making sure that I am satisfied by the end of the conversation. Love FFF team!!

I joined FFF two years ago! At first the boxes were exiting like Christmas morning exiting. However, this last year my boxes reminded me of IPSY very sample like, each box was smaller and not exiting at all. This last year I had the yearly membership where you get early access to pick your items and every time the nicer items were sold out within minutes of login in. After being disappointed with each box, I finally decided to canceled. Kinda weird I cancel and my last box was half the size of the normal boxes I received products with sample on it (literally says sample) my last box had: a little SAMPLE bottle of eye drops Tube of eyelash repair Small sample of eye repair cream One pair of under eye patches And soap The only thing that was kinda of nice was their mini veggie chopper (These we’re the only items to choose from even with early access) paying $200 for samples I rather just get IPSY for way cheaper. DO NOT WASTE YOUR MONEY you can spend less on these items at target and get full size items.

Great company! When you have a concern (which does not happen often) they are quick to provide a solution.

Muy satisfecha y contenta con la rapidez y el servicio al cliente; por poder resolverme mi duda.

I didn't get something I ordered, it was an add on. I learned that you have 2 weeks after getting your box to let them know. But I opened a chat and had to go to an eye appt. Frank was still there when i got back he continued the chat and sent me an email. He is sending me my shampoo. so nice

I received some damaged items and it was very simple to resolve. They did ask for photos, which took me just a couple of minutes to take and attach. After that, my refund was immediate. I asked one more question and received a very quick response. Overall, a very easy process!

I’m really happy with your help. Thank you so much

After reactivating an Annual Membership, I had a couple of questions regarding current promo codes that might be available to me - Sean was extremely helpful in not only answering my questions but also in acknowledging my status as a former subscriber who reactivated and committed to another year with FabFitFun. Appreciation abounds! Thank you!