FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Camille R.
I’ve been a fabfitfun customer for 2 years! I honestly can’t imagine going a season without it. The products in the box are always high quality and practical! I love fabfitfun!
Response from FabFitFunNov 9, 2019
Hi Camille! We are so happy to hear you are loving your membership! Thanks for being such a loyal member!
Kim S.
Only reason I'm giving two stars is for the Customer Support which is excellent. Their delivery solution however is abysmal. This was my first box, the tracking link didn't work and the box never arrived. Customer Support offered a new link which just shows the box is in transit. I cancelled the subscription and was given a refund for the box I didn't receive. Really disappointing as I had been looking forward to getting it but kudos to FFF for the no quibble refund. Perhaps would consider re-subscribing if shipping was from the UK as no one in this day and age expects to wait a month for delivery (especially when you PAY for delivery)
Ai
The box does come with promises of very nice products. But the products a very cheaply made poor quality.
Response from FabFitFunNov 9, 2019
Hi Ai! We are sorry to hear about your disappointment with the items featured in our box. We always recommend taking the end of season survey to help our team better curate boxes in the future that will feature products you want to see! We hope to surpass your expectations in the future! Xo
Vanessa E.
so disappointed I have no word to describe :( payed,waited for 4 weeks then find out they forget to ship my box! It is just a wasting time :( empty promises extremely unhappy
Kms2038
At first I loved FFF but the last few boxes have not been so good. The value of the products are marked up and the actual products are very cheap. I am giving the company one more chance as I paid a year in advance. If the winter box is the same cheap quality and products I’m not interested in, I will not renew.
Response from FabFitFunNov 7, 2019
Hi! We are so sorry to hear about your disappointment with our box products. We encourage you to take the end of the season box survey to provide us your feedback to help us better curate future boxes! We look forward to surpassing your expectations!
Meez
Joined yearly subscriber option to get early access especially since I am on the east coast so their pacific start time is my east coast lunch hour. Early access starts, yet the site gives a 504 gateway error. been happening now for 20 minutes and counting. Just checked their Twitter feed. Apparently this happens every time. Get it together, FFF.
Response from FabFitFunNov 9, 2019
Hi Meez! We are sorry to hear about your experience! We did experience a technical glitch that caused us to shut the sale down for everyone for a few minutes while we worked on fixing the error! We hope you were able to snag some Winter Add-Ons!
Brenda
Love FFF! I look forward to each and every box! I enjoy how I can personalize my box for myself. Can't wait for the winter box!
Response from FabFitFunOct 31, 2019
We love you, Brenda! Thank you for the review! We can't wait for you to see what we have in store for the Winter season! Xo
Jennifer
I like all my boxes I would just change the amount of aging face cream there is too much.
Response from FabFitFunOct 31, 2019
Hi Jennifer! Thank you for your feedback! We always try to pick new and exciting products to introduce our members to! We look forward to surpassing your expectations in the future!