Cynthia J S.
This is not what I ordered and paid $50 for…
This is not what I ordered and paid for. Instead of getting any of the items that seem to be nicer, at least as described by the magazine editor or the various commercials. Be very careful of the way this company works; if you are not one of the lucky ones that are told you must customize your box - but only 3 of the items - and if you're not quick enough apparently, then you get a box of 5-6 beauty products that you can get from the 3 -4 other companies that provides you the same beauty products beauty products, but their prices combined are far less than this one box at $50. I do believe that if you don't pay for the FULL YEAR you are going to get screwed over, just like me, except I cancelled my subscription. I'll give my money to a company that provides what they advertise. It's too bad because some of the boxes had nice things....but Cause Box & Globein will do just fine. Sincerely, Cynthia J Barnes
Response from FabFitFunJan 31, 2020
Hi Cynthia! We are sorry to hear about your disappointment with the items in your box. We do our best to introduce our members to new and exciting products. ! We want to reassure you that all members, both Annual and Seasonal, are able to customize some of the items in their boxes. We offer Customize to all of our members allowing them to customize between 3-5 items based on your membership status! Feel free to reach out to our customer care team at fff.me/care to ensure we can fully assist you!