FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Danielle P.
I got the winter box and I use all of it so far I use the house shoe more than anything it is great
Response from FabFitFunFeb 3, 2020
Hi Danielle! Yay, we're so happy to hear you are enjoying your Winter items! Thank you for leaving us a great review! Xo
Lorna C.
I used to look so forward to getting my boxes! It was so exciting. But that wore off soon because most of the products in there (jewelry, bags, etc.) break! I cancelled my membership after 2 1/2years because I was sick of giving them more chances. I wrote the company to tell them and their response was, what do you want us to do for you? Include products that don’t break, maybe? They left me hanging. Just a warning :)
Response from FabFitFunFeb 3, 2020
Hi Lorna! Thank you for leaving us a review! We absolutely want to make sure you receive all of your items in perfect condition and would love to look into this further! Please email us at [email protected] with the subject line "Attn: Management" so we can best assist you!
Rahul M.
Amazing customer service response
Response from FabFitFunFeb 3, 2020
Hi Rahul! It's easy when we have such amazing members like you! Thank you for leaving us a review! Xo
Jessica S.
Fab Fit Fun is amazing :) It really is like Christmas 4 times/year! You definitely get more value than you pay for and there’s always interesting new products - that you might not pick out yourself but they’re always neat to try! Customer service is 👌🏻 too! Very friendly, understanding agents who respond quickly.
Response from FabFitFunFeb 3, 2020
Hi Jessica! This review just made our day! Thank you so much for the kind words! We couldn't be happier to hear you are loving your membership and look forward to sharing many more seasons together! Xo
Evelyn P.
I'd tried this morning to reset my password. The system didn't send a link so I went on chat. Within a couple of minutes they reset the password and provided a link to reset it to a more secure one after. She also gave me the time of when the add-on sale would begin this morning. I had access to my account and lots of time until the sale starts!
Response from FabFitFunFeb 3, 2020
Hi Evelyn! Thank you so much for sharing your experience with us! We are beyond thrilled to hear our Customer Care team was able to fully assist you! We hope you are enjoying shopping in the Add-ons sale! Xo
Maria
I love this company! It’s a package to always look forward to getting in the mail! This is such a great subscription service to do! I love all the items in my box! The boxes are so pretty too!
Response from FabFitFunFeb 3, 2020
Hi Maria! Thank you for leaving us a review! We are so happy to hear you are enjoying your membership with us! We can't wait to surprise you with all this season's amazing items! Xo
Tamara C.
I received wrong item, very cute, but not what I ordered. I sent email to customer service and got helped right away. FFF let me keep wrong item as a gift. I'm so impressed by that service.
Response from FabFitFunFeb 3, 2020
Hi Tamara! Thank you for sharing your experience with us! We're so happy to hear we were able to fully assist you and hope you enjoy your new items! Xo
Adriana
Always an amazing experience
Response from FabFitFunJan 31, 2020
Hi Adriana! We appreciate the kind words and awesome review! Xo