FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Bobbi
Fun. I love to shop online. Great values, try products you wouldn't normally try because of the price. Many choices and variety of products.
Response from FabFitFunFeb 21, 2020
Hi Bobbi! Thanks for leaving us a review! We're so happy to hear you are enjoying your membership experience! Xo
Raquel L.
The company goes above and beyond. Fast response and efficient communication.
Response from FabFitFunFeb 21, 2020
Hi Raquel! We'd go to the moon and back for our members! Thank you so much for leaving us a great review! Xo
Andrea B.
Rock solid company excellent training for the employees. Had a problem with my account and it was taken care of lightning fast. I was not expecting this kind of service but I’m totally glad that I did now no more worries I can buy from them with no fear. I was afraid to commit for a year, now I am ready to take the plunge. Mostly because I know it won’t be a plunge because they are moving forward fast. Totally impressed with customer service. Thanks for everything.
Response from FabFitFunFeb 21, 2020
Hi Andrea! Thank you for leaving us a review! We're so happy to hear a member of our Customer Care team was able to fully assist you! We can't wait to share many more seasons together! Xo
Kari M.
My renewal was very shifty I had multiple employee s dealing with me in the end I think I got what I sighned up for...after hours on the chat I hope it works out the customer service was awful and time consuming I got the help I needed but I am still skeptical
Response from FabFitFunFeb 21, 2020
Hi Kari! Thank you for leaving us a review! We absolutely want to make sure you have a seamless experience and if there is anything we can do to assist you further please feel free to email us at [email protected] with the subject line "Attn: Management". We look forward to surpassing your expectations in the future!
Trudy Cabe L.
They care! Their customer support team is wonderful. Any problems~~they handle it. They take care of their customers.
Response from FabFitFunFeb 21, 2020
Hi Trudy! Aw, thank you for this amazing review! We are so happy to hear this! Xo
Robin K.
I have really enjoyed getting the box, but am taking a small break. They made it very easy and were very helpful.
Response from FabFitFunFeb 21, 2020
Hi Robin! We will miss you and hope to have you back soon! Please feel free to reach out to our Customer Care team if there is anything we can do to make your experience better! We'd love to hear from you!
Susan W.
Love Fabfitfun even more than I thought I would. The items are full sizes and the choices they make for my box are always my favorites! ¿
Response from FabFitFunFeb 21, 2020
Hi Susan! We LOVE this review! We're so happy to hear you are enjoying your membership with us! Xo
Melissa
I had an issue arise with my Spring box and a brief online chat session left me even more confused. So I phoned in to speak directly to a call center agent and I am so grateful that I did. I spoke to agent Eunice who was kind hearted and quick to resolve the issue for me and clear up my confusion. FabFitFun is very lucky to have such a wonderful person assisting their customers.
Response from FabFitFunFeb 21, 2020
Hi Melissa! Thank you so much for sharing your experience with us! We're so happy to hear a member of our team was able to fully assist you! We can't wait for you to receive your Spring box! Xo