FabFitFunReviews of fabfitfun.com

I customized for FitFabFun for the Summer 2020 box. First of all, my box came in a month late (which was expected due to COVID) that wasn’t my concern until I received my box. Nothing that I customized was in the box. They sent me the Human + Kind Body Soufflé, MakeUp Eraser, and the Maya Kimono- these are all items I have already received previously. It seems to me that they sent me scraps that they wanted to get rid of. This is extremely unfair and a waste of time and money. They have sent a duplicate item in the past, but I figured it was human error. They didn’t even send me anything I selected and they sent me duplicates. Please don’t subscribe- this seems like a scam.

I absolutely love this subscription box because it includes homeware and items you can't get in the UK. My only issues I have are the fact it takes so long to arrive and I don't think they look at your profile when curating mystery bundles.

The worst. First few boxes came fine. This summer box which I paid in advance on my annual subscription has said awaiting shipment for weeks/months and now it seems I'll never get it. I've emailed multiple times with no answer and no refund. Hundreds of other companies have figured out COVID delays and or been respectable enough to refund money. At this point I have zero faith in their longevity or business model. New subscribers DO NOT SIGN UP.

Bait and switch! I ordered a box and after more than 2 weeks I get an email stating that the item was no longer available, and I would receive a substituted item. This is not cool. Not trustworthy. I cancelled immediately. UPDATE: I finally received a refund! They didn't want to give a refund and it was such a hassle to finally get a refund. NEVER again will I fall for their bait and switch.

I used to love Fab Fit Fun, but not lately. I have been a subscriber for years. I feel like at times they have really gone downhill and don't put the thought they used to put in it. I just received my summer box and will be donating almost the whole box. There is hardly anything I would keep. I feel like they just thew it together with leftovers of what wasn't selected by the special membership. I am so disappointed and after this happening a good many times, I think I might cancel my subscription. So sad too because they really cared about their customers before and I used to get so excited to open the box. This time my husband said to me, really.....really. This is what you must have?

My FAVVVVOORRIITTEEE subscription box. I mean these people should sponsor me because I do not shut up about how much I love my box. I get the annual subscription and have been getting boxes for almost two years now. Some are better than others but the excitement I get from customizing my box and getting in delivered is unmatched. There are at least 2-3 things that come in each box that I use on a day-to-day basis. It’s a fun present from me to me every season and I never want to give it up!! My ONLY negative (and I mean only) is that I have ended up with so many hand and body creams that I am frantically moisturizing to use them all up. But they do smell AMAZING.

This company is either run by 18-year-old interns or recruit directly from societies who don't know what way up is. I can't decide which. They have far too many competitors to run their business this poorly, I give them 3 more years tops.

Would give zero stars if possible. I signed up for FFF in February of 2020 and received my spring box with no issues. However, I still haven't received my summer box, so I called the customer service line. After about 10 minutes of waiting on hold, the rep came back on the line and said there was an error on their end and they had made changes to my account by mistake. She said instead of getting my next three boxes (summer, fall and winter 2020) I was signed up for three boxes NEXT year. What??? There was obviously nothing to be done about the summer box as it was sold out, which was VERY disappointing since I made sure to make my customizations early and was really excited about the summer items and add-ons I chose. Since my subscription was made with a gift card, the only "fix" was just to refund my add-ons and sign me up for the next fall, winter and spring boxes. Great.... Honestly, I will ride it out until the 3 boxes are received and then switch to a different subscription box. I was waiting for weeks to get my box and had no emails or correspondence about what the delay was. Also, on the app it said my order was successfully saved and waiting to be shipped. Seeing as my account reflected that the order was saved, I had no reason to think there was an issue with securing those items. When I finally reached out, I think more should have been done to remedy the issue. Hold a percentage of items in storage for when issues arise so you can give people the items they were PROMISED and WAITING for, maybe? Perhaps send an editors box, free of charge, for the issue caused BY THE COMPANY? Nope… Just wait for the next boxes and hopefully there are no more issues. Cool.