FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Tammy C.
I received my FFF box and the items I had ordered were not included. I called and Avril was very helpful she was able to get my items reordered and sent to me. Love my FFF! Avril rocks!
Response from FabFitFunAug 25, 2020
Hi Tammy! Yay! We're so happy to hear that our team was able to assist you! We can't wait for you to receive your items! Xo
Angelina Atkinson F.
I called fff, because, I did not see items in my box which I ordered. Savannah checked, & assured me they were there. She never made me feel like I was a burden. She assured me she loved helping me. I loved the personification. That is so important in a business. I love it. Way to go fff.
Response from FabFitFunAug 25, 2020
Hi Angelina! We always strive to provide great service for our members! We're thrilled to hear that our team was able to assist you with satisfaction! Xo
Tonie B.
Wanted to know something's that I read about on the forum on other ladies posts and wanted to know if I also could get it . Sorry to say that the promo had already ended but eden somehow managed to make it up to me by getting a free gift sent out to me... thank you eden and fab,fit,fun...
Response from FabFitFunAug 25, 2020
Hi Tonie! Thank you for leaving us a review! We're so happy that your concern was resolved to your satisfaction! Xo
Rebekah B.
Thanks so much to Fabfitfun for always trying to accommodate their customers! I was able to get help with customization even though the window was technically closed.
Response from FabFitFunAug 25, 2020
Hello Rebekah! We're glad to hear that our Customer Care Team was able to help you! We can't wait for you to receive your items! Xo
Laurie W.
Selene was extremely helpful with me!! I renewed my annual membership, but the email I received did not have the mystery gift listed in the box. She looked it up, and found out it was shipped separately. That’s fine with me, as long as I receive it. Love Fabfitfun, first time getting a mystery box! I have been an annual member for about 3 years now, they are wo!!
Response from FabFitFunAug 25, 2020
Hi Laurie! Thank you so much for being such a loyal member! We’re here for you anytime! Xo
Mrs W.
Great customer service. Very helpful.
Response from FabFitFunAug 25, 2020
Hi there! Thank you for the review! We're happy we could be of help! Xo
melisa G.
I experienced an issue with my membership, I reached out to the company and did received a prompt response that my email was received and they were busy but would address my question within a few days. It was nice to receive such a response so I knew when to expect a response. My service representative Alice was very knowledgeable on the subject, took time to explain how the problem occurred and how it would be resolved. I was also warmed by the friendly response from her and her wish to be safe & healthy. Such kindness goes a long way these days. While I've yet to receive my box, I'm very excited receive it!
Response from FabFitFunAug 25, 2020
Hi Melisa! It's always so satisfying to hear that our Customer Care Team is doing a great job! Thank you for taking the time to leave us such a nice review! Xo
Sharon G.
Great products and awesome deals! The customer service was also top rate!
Response from FabFitFunAug 24, 2020
Hi Sharon! Thank you for the awesome review! We are thrilled to hear that you loved our products! We can't wait to share many more seasons with you! Xo