Ashley W.
Problem solved
Problem solved
Response from FabFitFunSep 24, 2020
Hi Ashley! Yay! Thank you for taking the time to share this review! Xo

Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Ashley W.
Problem solved
Response from FabFitFunSep 24, 2020
Hi Ashley! Yay! Thank you for taking the time to share this review! Xo
Wendi
I love being a fabfitfun member!
Response from FabFitFunSep 23, 2020
Hi Wendi! Thank you for the review! We LOVE having you as a member! Xo
Santana
I have been a fabfitfun member since 2017 and I can actually say that I love ordering from such an amazing company! All of my boxes are to my liking and I love how each portion of the box profit goes to a specific charity! With that being said, I tend on staying a loyal annual fbf member for years to come!
Response from FabFitFunSep 23, 2020
Hi Santana! Thank you so much for the review! We are so happy to hear you are loving your membership! We can't wait to share many more seasons with you! Xo
Yanick A.
Hi,Well advertisement was more exciting. It was good. Liked the products received good quality. But I got hair mask, face mask, foot mask . To many masks lol ! and about the coupons they can't be used here in Puerto Rico * . But overall it was nice. Can't wait for the next Season Winter Box . Much appreciated!! Yanick Andrew customer.
Response from FabFitFunSep 23, 2020
Hi Yanick! Thank you for taking the time to review! We're happy to hear that you liked your box! Each box is different as we always work to introduce our members to new and exciting products. We recommend rating your box so we can curate them better to your preference in the future! If there's anything else that we can do to make your experience better, please let us know. We'd love to hear from you!
Brooke F.
I have been with FFF since THE BEGINNING! And the past year or two.. the customer service is horrible. Shipping is horrible. They still sell you stuff when it is out of stock.. well, I bought some face masks in spring.. and they were constantly being sold on all the “different sales” yet when my box was shipped.. they were out of stock. But, continued to sell them. I really hope I get my fall 20 box and add ons. The first box and add ons was lost. After calling fed ex and fff. They didn’t want to help whatsoever until I spoke with Yassef. And she is a wonderful person and employee. Make the shipping faster and more efficient. Make your customer service agents have the same attitude as Yassef. And then you could get FIVE stars.
Response from FabFitFunSep 23, 2020
Hi Brooke! Thank you for leaving a review! We're sorry to hear about your disappointment. We always strive to provide a seamless and satisfactory experience for our members. We can see that a member of our Customer Care team was able to assist you with this. If there's anything else that we can do to turn your experience around, please let us know. We'd love to hear from you!
Elizabeth
Great Customer Service
Response from FabFitFunSep 23, 2020
Hi Elizabeth! Thank you for leaving a review! We're happy to hear about your experience! Xo
Yesenia O.
I have not received box. It was delivered on August 27. Almost a month now. Smh very disappointed.
Response from FabFitFunSep 23, 2020
Hi Yesenia! Thank you for the review! We're sorry for the delay with your Fall box! A member of our management team has followed-up with you via email. We would love to help you further!
Amanda G.
She was quite thorough. She reset my password when I haven’t been able to get into my account because the website said I had to reset it but I couldn’t get it to work.
Response from FabFitFunSep 23, 2020
Hi Amanda! Thank you for the review! We're sorry for the inconvenience, and we're glad your concern was resolved! You can always reach out to our Customer Care Team anytime! Xo