FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Sue M.
I messed up my order because I am undergoing cancer treatment and Marky was very compassionate and patient with me. It was and enjoyable experience. He fixed everything and answered all my crazy questions
Response from FabFitFunOct 23, 2020
Hi Sue! Thank you for the lovely review! It's always rewarding to hear that our Customer Care team is doing a great job! Xo
Sherry
I still not sure how to get my new card number to fitfabfin? But everyone is so kind and sweet
Response from FabFitFunOct 23, 2020
Hi Sherry! We're happy to hear about your experience with our team! You can update your Billing Information by going through the My Account section of our website! If you need further assistance, you can reach out to our Customer Care team via email at [email protected]! We'd be glad to help! Xo
customer
helpful kind quick service
Response from FabFitFunOct 22, 2020
Hi there! Thank you for taking the time to leave a review! Xo
Barbara S.
I had an issue where I was not able to add my shipping address on my order. I called on, and after a wait time of less than a minute I spoke to Jett. Jett was professional and efficient. He solves my issue really quickly!
Response from FabFitFunOct 22, 2020
Hi Barbara! We're so happy to hear about your lovely experience with our Customer Care team! Xo
Heather T.
Very polite & helpful
Response from FabFitFunOct 21, 2020
Thank you for the wonderful review, Heather! Xo
Kylie
I just recently became a member of FFF and I was so confused on how everything really worked. So I reached out to FFF and one of the FFF team members reached out to me pretty quickly and answered everything I have asked. The information he gave back was very clear, and he was very knowledgeable about everything I was asking about. I am very glad To be a new seasonal member to FFF and now I can’t wait to receive my box! Thanks Matt! ☺️
Response from FabFitFunOct 21, 2020
Hi Kylie! We're so happy to hear about your experience! Welcome to the FFF Family! Xo
customer
Worst customer service. There some technical issues with my account, and the company refuses to help. I’m constantly having to reset/change my Password. It started when the company sent me an email stating I had to change it. I went directly to the website for the reset. It took several requests and half a day to finally get the reset email. Since then I have to request a reset every time I want to access my account. I’ve submitted issues for support, nothing.Now the app won’t let me into the current sale going on. The items you get aren’t that great, and their retail value are grossly overestimated.
Response from FabFitFunOct 21, 2020
Hi there! Thank you for taking the time to leave us a review! We always strive to provide a seamless experience to our members, and we're sorry we missed the mark for you. If you still need help with your account, please don't hesitate to contact our Customer Care. We'd love to help!
Jenn J.
Great! Helpful! Answered all my questions!
Response from FabFitFunOct 21, 2020
Hi Jenn! Thank you for sharing your experience with us! We're here for you anytime! Xo