FabFitFunReviews of fabfitfun.com

Checking status on Black Friday order. Received information needed.

I subscribed Nov 2020. Was very excited. Looking futher into it and realized I could add on this soft blanket everyone in racing about. I so to site to add on and I couldnt sign in says my p.w. is wrong. After many attempts and working with FFF. we came to the conclusion that if I wanted to futher my subscription. I would have to do so with a new g mail. NP. SO THEY SENT ME THE BLANKET FREE OF CHARGE AS A GIFT. NOW WHAT COMPANY DOES THAT ANYMORE. I HAVE HAD ISSUES WITH BOXYCHARM AND NOT NEAR THE SAME CUSTIMER SERVICE. WHAT A BREATH OF FRESH AIR FFF just blew my way!! ❤💯

Great customer service received today. They are always very fast sorting out any problems. Quality products and customer service : )

I placed an order on Nov 20. I received an email on Nov 25 saying it has shipped and due to covid, I should allow 10 additional business days. Fast forward to Dec 10. The shipment hasn’t moved. 3 emails and 1 chat session later, customer service is still feeding standard templates without making any effort to actually do any research or provide actual customer service.

First order and definitely last. You can select a three items and the rest you receive is the junk no one wants and therefore devalues the entire box. Not worth the money, or the wait for shipping.

Customer service is horrible. I am currently in the phone with them now and I am beyond frustrated!!! I have asked for a refund on my winter box with addons because the tracking has shown it sitting in the same facility since 11/27. They are refusing to refund me and I have had it. I have asked multiple times to cancel the subscription and get full refund with no help. I am just over this company. I used to recommend to everyone and have been a customer for over a year, but you want a company that when something inevitably goes wrong that you know their customer service will help...I can no longer say that about fabfitfun.

Their Shipping is Horrible. They don't even care that you are unhappy. They don't immediately try to fix the problem and just give generalities. Instead of expanding over seas fix the problems here. The Shipping has been an issue way before Covid-19.

FFF is becoming more frustrating than it is fun. As a “select member” who gets products selection and shipping preference, something is getting lost in the translation, not to mention shipping costs were more than the item itself! It continues to take an extraordinarily long time for coast to coast shipping, I’ve ordered from Europe and gotten things that have to go through customs quicker. Some of the items are becoming repetitive, and the quality value of some items is disappointing. I am seriously reconsidering my membership. I can think of better things to do with $180 a year.