FabFitFunReviews of fabfitfun.com

Response from FabFitFunDec 19, 2020

Hi Sharie! Thank you for taking the time to review! Your experience is our top priority, and we are glad to have you fully assisted! Xo

Response from FabFitFunDec 19, 2020

Hi Laur! Thank you for taking the time to leave us a review! We are sad to hear your disappointment as we always try our best to choose new products we hope our members will love. We understand that not every item will be the best fit for all of our members, and to help us do better next season we hope you will share your thoughts with us. Please be sure to rate your box in your FFF dashboard so we can get your in-depth product feedback. If you need further assistance, you can always reach out to our Customer Care anytime!

Response from FabFitFunDec 19, 2020

Hi Jolene! Thank you for leaving us a review! We're happy to hear our Customer Care Team was able to help! Xo

Response from FabFitFunDec 19, 2020

Hi Erin! Thank you for the great review! We're happy to have your concern resolved to your satisfaction! We're here for you anytime! Xo

Response from FabFitFunDec 18, 2020

Hi Tara! Thank you so much for the wonderful review! We're happy to hear that our Customer Care team was able to assist you with satisfaction! Xo

Response from FabFitFunDec 18, 2020

Hi there! We're sorry for causing you any disappointment! We had a look at your account, and we can see that your box is currently in-transit with Pitney Bowes! Due to holiday peaks and COVID-19 safety guidelines, Pitney Bowes is seeing delays of up to an additional 7-10 business days on top of their normal transit timeline of 7-10 business days. We've checked the tracking link and found out that an estimated delivery on Dec. 20, 2020 has been posted already. Also, we added a credit on your account for the inconvenience this has caused you. Feel free to reach back out if you do not receive your package within the stated timeframe! As an additional help, a member of our management team has followed-up with you directly via email! We look forward to surpassing your expectations in the future!

Response from FabFitFunDec 18, 2020

Hi Anita! Thank you so much for the review! We apologize for the inconvenience this has caused you, and we're happy to have you fully assisted! We look forward to sharing many more seasons with you! Feel free to reach out to our Customer Care team if there's anything that we can do to help! Xo

Response from FabFitFunDec 18, 2020

Hi there! We're sorry for causing you any disappointment! We had a look at your account, and we can see that your box is currently in-transit with Pitney Bowes! Due to holiday peaks and COVID-19 safety guidelines, Pitney Bowes is seeing delays of up to an additional 7-10 business days on top of their normal transit timeline of 7-10 business days. We recommend checking your tracking link from time to time for any updates. Also, please know that all of our sales has an automatic billing system and any items that are in your shopping cart once the sale closes will automatically be billed to your account on the scheduled billing date. As we noted on the site, FAQ, and email notifications, there is no checkout necessary for our Add-ons/Edit Sales/Themed Sales. As an additional help, a member of our management team has followed-up with you directly via email! We'd love to hear from you!