FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Rachelle W.
Awesome customer service team member Ricks! I love this company and products!!
Response from FabFitFunJan 22, 2021
Hi Rachelle! We're so glad to hear that! Thank you for sharing your experience with our Customer Care team! Xo
Jen C.
The customer service is excellent. I highly recommend!
Response from FabFitFunJan 21, 2021
Hi Jen! We're happy to have you assisted! Thanks for sharing your experience! Xo
linda N.
This is my first time using FabFitFun and I loved my box and also I had a fabulous experience with Maia in customer service!
Response from FabFitFunJan 21, 2021
Yay! Thank you for sharing, Linda! We are delighted to hear that we hit the mark for you! We look forward to having more seasons with you. Xo!
Jessica D.
There was a mix up with my shipping because I moved during that time and also went out of town for an extended period. I didn’t realize until I came back that my new shipping address didn’t get applied to that shipment and with one email asking if they knew where my box ended up, they sent me a replacement box. They understood the issue and helped make it right, even if it was more a case of bad timing than anything they did wrong. Great customer experience!!
Response from FabFitFunJan 21, 2021
Hi Jessica! Thank you for taking the time to leave us a great review! We apologize for the issue you experienced with your order, and we're glad that our Customer Care Team was able to help! Feel free to reach back out in case you need further assistance! Xo
Jessica S.
amazing customer service, I got a fabfitfun box to try and loved what i received, i was considering switching to the annual plan but with exchanged rates it would be too much, their customer service refunded the annual subscription for me and switched me back to the seasonal plan without any confrontation.
Response from FabFitFunJan 21, 2021
Hi Jessica! We're so happy to hear that our Customer Care team was able to help you! Feel free to reach back out to us if you would need further assistance! Xo
Shevonne
I contacted FFF through their live chat for questions about my invoice. The rep was able to quickly answer my questions and clarify my misunderstanding.
Response from FabFitFunJan 20, 2021
Hi Shevonne! We are so happy to hear that we were able to fully assist you! Thank you for taking the time to leave a review! Xo
Virginia Lynn W.
Overall the products and the people at Fit Fab Fun are very good, I was always satisfied with my box and will be a return customer in the future.
Response from FabFitFunJan 20, 2021
Hi Virginia! Thank you for taking the time to leave a review! We had a look at your account and we can see that a member of our team was able to help you with your cancellation request. We hope to have the opportunity to surpass your expectations in the future and if there is anything else we can do to make your experience better please reach back out to us. Hope to have you back on some other seasons.
Julie
Excellent, high value program with quality products and great customer service. Many of the products exceed the cost of the entire box! I was so pleased with the winter box that I bought an annual subscription for my daughters!
Response from FabFitFunJan 20, 2021
Hi Julie! We're happy to hear that you are loving your subscription! We look forward to sharing many more seasons together! Xo