FabFitFunReviews of fabfitfun.com

Super friendly, prompt and professional online chat service at my subscription FabFitFun

I received my box damaged with missing items, I started a claim request and I was able to get all My questions answered and the process for my claim was handled very professionally

I thought I was missing a delivery. Looked into the delivery and it is just delayed.

Great service. I had a wrong item received for one of my customisations in my summer box. I emailed them yesterday and even with the time difference they emailed me earlier today to advise the correct item would be shipped to me in the UK. Prompt resolve and very good customer service. 24/6/2021: Unfortunately I think I spoke too soon. My replacement item has arrived and it's the wrong item yet again!! I am currently awaiting a reply from FFF.

I initially gave one star since my box was missing but after talking to customer service, they re shipped and new box. No problems!!! I have not received my summer box yet. It says shipped but nothing.

I have been a member for 2 years and will continue to be part of this family. Customer service is amazing!

Thank you Jack 😊💓

I am a annual member and so far I have been really happy with the subscription. I would receive my boxes through FedEx, but am still waiting on my summer box that is being delivered through LaserShip. They keep saying they attempted to deliver with no response. I work at night so I am home all day. Nobody has ever come up. Not only that but on a separate FabFitFun box being delivered through LaserShip has been missing. They said it was delivered even though it wasn’t, and again nobody knocked on my door. I have sent them several emails and nobody has responded.