FabFitFunReviews of fabfitfun.com

Although we got disconnected, Bren was kind enough to email back with my question. Which I appreciate not having to call back. Very efficient and timely.

The site does.not let me on to look at the products.I contacted fff and they did nothing .

I really have never left a bad review, so I am very hesitant in writing this; however, I feel that it is important that others know how frustrated I am right now! I have been given the run around about my box for months now and it is so frustrating to be told that your box will be sent time and time again only for one excuse after the other for it not being sent…. And given credit to your account does not make it okay. I bought the annual subscription so that I got first choice of items and so that my box would ship first….. that has not proven to be the case. My daughter-in-law, who does not pay annually received her box last month and yet, I am still waiting and have been told that my box has items that are unavailable and I had to choose other items to replace those items!! I was given “complimentary “ sunglasses, but also told that the box STILL has to be assembled and then shipped!!! We are talking the FALL box folks!!! Keep in mind the winter box customization begins in November!!!! I MIGHT get my fall box by the time I get my winter box….. I should be given 2 fall boxes…. A $15 credit and a pair of sunglasses just don’t make things right! I still have no box and to be honest…. No box in sight….. very very frustrated!!!

I LOVE MY FABFITFUN!! GREAT TO HAVE A SURPRISE EVERY ONCE IN A WHILE AND YOU ALL ARE VERY HELPFUL. THANK YOU

I never received my fall box and I’ve reported it missing at least 3 times. Cedrix is the only person to say that he was shipping a new box out but I’m still nervous because I haven’t received my refund or box yet . I know things happen but to go this long before someone actually did something is disappointing. I pay a lot for a years subscription.

I forgot to add my promo code when I upgraded to the annual membership and it was easily fixed. I had also changed the credit card to use but it was after the charge went through. This was handled quickly and easily as well. Overall you all have been wonderful when we've had any type of problem.

Very first time ordering this box and I never received it ... and of course since you have to wait so many days before inquiring why your box is not moving and has been sitting in the same exact place since Oct 2nd with no movement at all then the one thing that I really ordered the box for is no longer available (that was the frying pan) .... not a very good first impression ...Customer service rep was excellent ..and I will wait to get the replacement box before I decide if I'm going to cancel or not

Ian took care of by shipping situation very promptly and honestly I was shocked how diligent he was on taking care of it quickly and with satisfaction. Thank you!