FabFitFunReviews of fabfitfun.com

Love my box!! Best customer service I have ever received from a company iv been a member for years!

I am not very happy with the spring box. It felt as though the items were not selected for me. I received 3 of one item and hair clips I could have bought for 1.34 at dollar tree. There was nothing special Luke a scarf or jewelry or writing set nothing. Out of the 8 items I will royally use 2. I world rather have had the R + C co shampoo and conditioner that I love and actually have tried to get.

Very understanding A company that makes it easy and comfortable to trust. That don't happen often now a days. I was happy an satisfied with my products an promptness. Due to financial issues I had to stop and instead of drilling me was very compassionate an understanding. When my finances ease up I will definitely come back to FitFabFun. Highly recommend.

I restarted my box. Had a question about the mystery box and was able to get it added to my acct. Thank you for being so quick to answer my questions. Julia

She was very polite and kind, but my issue wasn't resolved. I was hoping there will be an option for pausing my subscription but there wasn't :( I hope you'll provide this option in the future

Amazing and fast customer support! They responded within an hour of my first email and made the situation right!

I contacted FFF customer support thru their SMS line and immediately received a response from a kind, young man named Kalil. He was very understanding and issued a replacement for my springbox that went missing, even though it said it was delivered to my mailbox by FedEx. (It was not, I know this because I check it every day.) He even went as far as to change my courier for me to prevent this from happening again. He was sweet and empathetic and talked to me person-to-person, staying very professional, while not sounding like he was using any generic "company lines" with me. I haven't had this level of service in years and it's why I'm writing such a detailed review. Thank you Kalil and FFF! I will forever be a FFF member! ✌💚

I ordered a fabfitfun box and they ask you if you want to write down things that interest you, and what not. I said I have severe anxiety and insomnia, so relaxing products would be great. I received a claudile oil free moisturizer (I have very dry skin) so this is completely useless, then a Kate Somerville exfoliator, hair clips, a tote (didn't have any other choices, just the tote) and 3 tubes of the same lip mask, fabfitfun could of taken away 2 of the duplicates and could of givin me a lavender candle or a small soft blanket, like I suggested, where you can write suggestions to them so they can make the perfect box, what a load of crap. Can you see why I'm a lil upset??? No lifestyle item's in my box, just skincare I can't even use, and the 2 plastic clips that supposedly costs $33 (I've bought these clips for 30yrs now, they do not cost $16 each) I'm so upset with this underwhelming box..Unreal, cancelled as soon as I seen what was in my box..Would not recommend. I get enough skincare in my beauty boxes, don't need them in a lifestyle box. Edit: I did customize everyrhing I could, I just wasn't given any choices, I had to pick the one that was available and that's not cool when I'm paying about $50. So yes, I tried to customize but there wasn't much to offer, I literally had no other options available, which is why I'll never order fabfitfun again..