EZ TextingReviews of eztexting.com

Overall an easy texting platform to navigate. More personalization and customization would be helpful. My business sends reminder texts through this site and we have to manually change dates and times for each individual reservation (not a deal breaker for us though). The experience has been good and the customer service reps help within 24-48 hours. I like EZ texting for its ease of use. They also helped rectify an issue I had with bounced texts.

Great service for our business! Huge game changer!

Easy to use, helpful support.

This website is a complete scam. I have never in my 32 years of living have ever written a review on a company. Ever. today is the day because I have to save other business owners from making the same mistake I made in dealing with these clowns at EZ-Texting. I created one account and it wouldn't take my business credit so I couldn't upgrade. Then it proceeded to lock me out of the account saying that my account is "under review". Random. I figured it would be under review for a little but it was three days and the account just disappeared (common for this platform) I then proceeded to make a new account (Unfortunately). My second account was upgraded and I paid them $25 for my first month payment. My credit card is charged and I then I register all my company's personal information. I wake up the next morning to login and the verification number I put on file was not accepted. odd. I then use a different number to receive the verification code because I have no choice. My original number was "In use already". When I login to the account its a complete different EZ number, different account phone number and it asked me to upgrade but I already did and was charged. the account I paid for is completely gone. The only thing that remains is the credit card charge (conveniently). I beg you to not fall victim to this company. As a business owner this is your worst nightmare. Do not use this company. I REPEAT do not use EZ texting its a joke of a company and you will sadly regret ever dealing with these clowns. Our businesses are our life lines and companies like these will be the reason your business will die. Don't do it. You have been warned. Best, Jeff

WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.

TOTAL SCAM!!! The company looked legit. We signed up and as soon as an employee started using the site to text, our account was placed under review. After several days of no response regarding the review, we set up a call with an employee. He said they don't allow financial companies to text with them. I explained we do not do loans or market money products and are not considered a financial company. He said they had decided to not allow us anyhow. I requested a refund of the $125 that I paid. They told me that since we violated terms we don't get a refund. TOTAL SCAM!!!

With the advent of the AI portion, making the messages has been AWESOME!!!

Easy to use, manage, and super user friendly platform. Would love the ability to purchase phone numbers specific to different acronyms to make marketing a bit easier (ie 725-Textus1) but other than that i love using it!