EZ TextingSince 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers.Build attentive audiences.Craft effective texts.Start free today.TRY FOR FREEVIDEO TOURPRICING PAGEHOW TO GET STARTED
EZ Texting (eztexting.com) has 253 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Cardiff By The Sea, California
Excellent
Sales & Marketing · Laguna Beach, California
Excellent
Sales & Marketing · San Diego, California
Excellent
253 approved reviews, newest moderated first
Gabriel M.
I love how easy the service is and whenever there is an issues customer service does the best job of helping fix it. The do it quickly too. I love EZtexting!
Response from EZ TextingOct 11, 2024
HI Gabriel, Thank you for your review! We're thrilled to hear that you find our service easy to use and that our customer support team has been able to assist you quickly when needed. We look forward to continuing to support your texting needs!
huddythecool
I hated it it does not have any thing related to what is said it is. I tryed having it for are family and I have to literary have a company to do it. What a scan
Response from EZ TextingAug 22, 2024
Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience this has caused. EZ Texting is designed to empower businesses and organizations with the tools they need for text marketing and communication. Our platform is geared toward helping companies reach their audiences effectively through SMS, which is why our features are aligned with business needs. We are sorry for any confusion or inconvenience you’ve encountered. If you have any specific concerns or questions, please don’t hesitate to reach out to our support team. Thank you again for sharing your experience.
Joyce
Our members respond so quickly to the text.
Response from EZ TextingAug 12, 2024
Thank you Joyce! We're happy to hear you're getting a great response rate from your members. We appreciate your review.
Anand T.
Terrible customer service, and so lame. In today's world we need faster platform to promote local business, this platform and service is so lame it took me over 5 days to register and get an approval, then did not even publish my ads because my store name. I would say please if you have time to waste then use this platform or else stay away from it. totally negative results.
Response from EZ TextingAug 5, 2024
Hello Anand, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. To ensure the best possible service and compliance with carrier guidelines for SMS marketing, our platform adheres to strict regulations. While this can sometimes result in delays, these measures are in place to maintain a high standard of quality and deliverability for all our users. We apologize for any inconvenience this may have caused. If you have any further concerns or need assistance, please don’t hesitate to reach out to our support team.
fl
I had a problem with my texts being "reviewed" and not being sent out. Voiced my complaint to support because the texts were so basic of meetings times and cancellations, etc ... and it was remedied. Much appreciated. I put 3 stars because the texts needed to get out asap, so I went through too much stress. Hopefully, this won't happen again and then I'll upgrade to 5 stars because the service is truly amazing.
Response from EZ TextingJul 23, 2024
Thank you for your review! We apologize for the inconvenience caused by your texts being under review. We understand the importance of timely communication. New accounts may undergo review as a security measure, however our Compliance team works diligently to review and remove any blocks quickly. We're thrilled to hear you're enjoying EZ Texting otherwise, and we look forward to supporting your texting efforts. If you have any further questions or suggestions, please don't hesitate to reach out.
Louenda
Terrible customer service. The sales team is nice, but aren't they all...? I had two grand in credits and lost them because they transitioned to a new form. It's now a membership, not pay-as-you-go. Don't do it.
Response from EZ TextingJul 25, 2024
Hello Louenda, Thank you for your feedback and for sharing your concerns. We understand your frustration and are here to help. We offer a variety of monthly and annual plans to provide the best value for our customers. These plans are necessary to send SMS campaigns. We'd be happy to investigate your situation further and assist you in finding the right plan to fit your needs. Please reach out to us at [email protected]. Thank you again for sharing your feedback.
Dr. J.
This site is a total scam paid for a year of membership and they froze my account without me sending a text. I got approved for my carrier but was having issues with the site. I demanded a refund and was told there was no refunds. Now I am locked out of the account and my mobile app is disabled. I am going to demand a refund from my credit card company AMEX. SCAMMER ALERT
Response from EZ TextingJul 11, 2024
Hello Dr. Jones, We're truly sorry to hear about your experience. We take these matters very seriously and would like to investigate this issue further. Please reach out to our support team directly at [email protected] with your account details, so we can resolve this situation as quickly as possible. We appreciate your patience and hope to address your concerns promptly.
Nishy R.
Easy just like the name of the company. A little pricey but worth it.