EZ TextingReviews of eztexting.com

I have a customer that needs to use a texting company to send a monthly reminder to turn in a specific form. So, I started to search for texting companies. I finally landed on EZTexting.com. If you want to test the text you want to send they do have a trial you can use. So, we did a trial and it seemed OK. So, I had the customer sign up for their service. The monthly cost for texting a small group on a monthly basis was about $31/mo. The first thing you have to do after signing up is fill out a Registration form. This form ends up going to the Carriers the company is using. They have to approve you for being able to use EZTexting Services. Well here is where everything started to go bad. Once you completed the form you are sent a pin to verify that it is the person who signed up for the service. Unfortunately the boxes you put the pin in were only on the screen for about 5 seconds. Obviously not enough time to receive the pin. I contacted support via email and explained the situation. All I got back from them was an email that said thanks for your patience and they were going to forward the issue to another group. I gave them all the details of what was happening, so you would think they would get back to me with some suggestions on what to try. That never happened. All they did was send follow-up emails saying thanks for your patience and respond to their email so they didn't close the issue. This went on like this for over a month. I sent them multiple emails telling them the details of the issue. They responded to my email after 24 hours. Not once did they ever suggest anything to get past the issue. This went on for over a month. Also, you should know that the do not have anyone to talk to. Everything is handled through a chat and then email. They ended up charging us for two months of service that never took place. I told them they were the worst support I have ever dealt with as an I.T. professional. I started to look for another company to use. I found one that actually had people to talk to and they even setup an appointment for a demonstration of their product. So, we decided to use them. It took about a week to confirm they were the ones to use. I ever was able to do a test with them on the phone with me. All was good. So, I went back to EZTexting and logged into our account to cancel their service. I sent them an email telling them I did this and that we wanted a total reimbursement for the amount that was paid. They did respond with an email that said they were refunding our money. The good company that we are going to use is GoReminders.com.

Scam. Wouldnt not use my local neighborhood list to send out SMS about my small home organizing/moving business but took $100 in credits and wont refund me, asking me to pay $59 a month to get access to my account to somehow text or rather NOT text. Lost money twice as my business is not marketed fairly!

I am planning a wedding and wanted to send out messages. This platform does not tell you that you have to have a business before use. You only get that information after you pay for the subscription. When I explained my situation and said I wanted a refund as I didnt send a single message and cannot send any messages, they said it was not allowed. I also tried to get transferred to the manager they said that also wasn't allowed. In summary, this companys customer service is terrible and if you need to use it for personal use don’t waste your money.

I paid for the service on 06/23/2026. Our account was approved on 06/26/2026 however the workflow of EZTexting having to review and approve all messages prior to sending doesn't work for our business that supports sports venues as we need to get messages out when there are weather delays or cancellations. Our text message was not reviewed by EZTexting in the time frame we needed to get the message out. Since then, I have tried multiple times to reach someone to discuss their workflow and how we might be able to still utilize their service. To date, I have not received any responses outside of "you have an open compliance issue". I have also requested a refund multiple times with no response. Customer service was helpful at first during the account approval process but now, completely unresponsive. I would discourage anyone from using this service.

I still consider myself a beginner in computer technology of any kind. With that reality in mind, this grandmother is successfully distributing devotionals to 130 avid readers bi-weekly. EZ Texting is living up to the name. Thank you!

The process is simple, intuitive, and versatile. I used it 50 days in a row for a daily devotional series. The responses I received from my recipients were so positive, I am gearing upo for round 2!

My team and I love EZ Texting! We can expand quickly and take on more with the efficiency it provides.

Able to access the application on demand, sending quick messages when needed to church members. Thank you 😊