EZ TextingReviews of eztexting.com

Response from EZ TextingApr 3, 2025

Hi Anna, Thank you for your review! We're so glad to hear that EZ Texting has been a reliable, user-friendly solution for your texting campaigns. If you ever have suggestions or ideas on how we can make your experience even better, we’d love to hear from you! Feel free to reach out to us anytime.

Response from EZ TextingMar 28, 2025

Hi Joel, Thank you for your review! We are honored to have your recommendation.

Response from EZ TextingMar 21, 2025

Hi Suan, Thank you for your review! We're so glad to hear that EZ Texting has helped streamline your business and improve communication with your clients. That’s exactly what we’re here for. Thanks for being part of the EZ Texting community!

Response from EZ TextingMar 17, 2025

Thank you for taking the time to share your feedback. I’m sorry to hear that navigating messages has been frustrating for you. We understand how important it is to have a seamless experience, and we truly appreciate your insights. We’d love to learn more about the specific challenges you’re experiencing so we can better address them. To ensure your feedback is properly reviewed, we have created a case on your behalf, and a member of our team will be reaching out to you directly. We also apologize if it felt like your concerns weren’t addressed when you previously reached out. Your experience matters to us. We appreciate your patience and look forward to working with you to resolve this issue.

Response from EZ TextingFeb 18, 2025

Hello Ryan, We appreciate you sharing your experience and completely understand your concern. Our refund policy is designed to ensure fairness and consistency for all customers. That said, we truly value our customers and want to help you make the most of your subscription. If there’s anything we can do to support you, whether it’s optimizing your use of the platform, providing additional guidance, or discussing alternative solutions, we’re happy to assist. If you’d like to reconnect and explore how we can better support your needs, please don’t hesitate to reach out. Your feedback is important to us, and we appreciate the opportunity to improve.

Response from EZ TextingFeb 18, 2025

Hello Gina, We’re sorry to hear about your experience and truly regret any frustration caused. We want to clarify that your refund request was processed per the terms of our refund policy. Our goal is always to provide a smooth and transparent experience for our customers, and we take feedback like this seriously. If you feel this transaction was not completed to your satisfaction, please reach out to [email protected] so we can further assist you. Regarding Google reviews, our reviews are public because we believe in being open about customer experiences, both positive and constructive. We’re always striving to improve, and we appreciate the opportunity to address concerns directly. If there’s anything further we can do to assist you, please don’t hesitate to reach out. We appreciate your feedback.

Response from EZ TextingFeb 18, 2025

Hi Stephen, Thank you for your feedback!

Response from EZ TextingFeb 10, 2025

Hi Jewel, Thank you for your review and feedback! We're sorry to hear that you may be experiencing delivery issues. Please reach out to us at [email protected] so that we can investigate and provide guidance on how to resolve these issues. Several factors could prevent carriers from delivering text messages and we'd be happy to look into this for you. Thank you again for sharing your feedback!