ian H.
The product never turned up
The product never turned up. I reported it to the support email and all I got was that their (unnamed) carrier had confirmed that it was left in the mail slot. I've asked for a refund, but have been met with radio silence. What company sends their product on a service that doesn't require a signature? I've lost my money apparently, I'd avoid if I were you.
Response from EzarctoolsOct 12, 2026
Hi Ian, we sincerely apologize for the stress and frustration caused by this missing delivery and our delayed communication. Even when tracking confirms delivery to a mail slot, we never want our customers left empty-handed. We have stepped in and processed a full refund to your original payment method. Please check your account or email for the confirmation. We are truly sorry for the hassle this caused you.



