Ezarctools Reviews | Read Customer Reviews of ezarctools.com

Ezarctools Reviews | Read Customer Reviews of ezarctools.com

Ezarctools reviews

Showing 13 reviews with 4 stars · Clear filters

Russell W.
Sep 27, 2026
Purchased a blade set with high…
Footnote: Finally Ezarc came back to me acknowledged it was on them and apologised, refunded for the blades and sent me a further set FOC ... So although the whole process has been difficult and frustrating, I acknowledge the apology with good grace and the action taken. I just hope the new blades perform better. Thank you Ezarctools. Purchased a blade set with high hopes... failed on first contact with a mild steel screw, contacted customer support nothing... left one star review and I got a response requesting full details of use of the blade with video evidence, no problem all provided. Response absolutely nothing not even an acknowledgement! So the facts are simple the claims made are false in relation to the quality of these products and the customer service is worse, my advice would be avoid at all cost! Go to Screwfix or Tool Station and buy quality blades; yes they will cost more but at least you might get some realistic after sales service if they fail.
Response from EzarctoolsOct 12, 2026
Hi Russell, we sincerely apologize for our delayed follow-up after you kindly provided the video evidence. That is entirely on us, and we are deeply sorry for the frustration it caused. Your video has been handed over to our engineering and QC team for a complete technical inspection. In the meantime, we have gone ahead and fully refunded your purchase. In addition to the refund, we would still love the opportunity to make this right—please reply to our email or contact [email protected] if you would like us to send you a brand-new replacement set at no charge to test out.
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Shaun
Sep 1, 2026
Product quite good
Bought pruning blades and they are good
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John K.
Jul 1, 2026
I’ve looked at these for months
I’ve looked at these for months, and I am glad I finally pulled the trigger. Great product and one week from order to delivered.
Response from EzarctoolsJul 17, 2026
Dear John, Thank you for taking the time to leave us a review. We are glad you decided to pull the trigger after keeping an eye on our gear for a few months, and even happier to hear that both the product and our shipping speed met your expectations. We truly appreciate your patience and support. Hope the tools serve you well on all your projects.
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David P.
Jun 10, 2026
Great product
Great product, got here super fast.
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Chad
May 17, 2026
Great service!
Great service!
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Robert
Apr 10, 2026
Price was reasonable for the product
Price was reasonable for the product, I was just expecting the blade to do better. Shipping fast and communication excellent
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Matt F.
Feb 3, 2026
What happened to the day when I could…
What happened to the day when I could buy something and use it.
Response from EzarctoolsFeb 4, 2026
We totally get where you’re coming from — tools should be simple and ready to use. If there was anything confusing or not working right, please let us know and we’ll help you get up and running.
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Chris E.
Dec 30, 2025
Good place for shop supplies
Seems like a good place to get shop supplies. I have purchased flap disc & cut off wheels. They don't seem to be quite as good as the ones I get from my local welding supplier but the cost offsets that easily. Flap disc cost around $1.50 each while my local supplier charges a little over $4. These guys are definitely my new supplier of flap discs & cut off wheels. Got 4 stars instead of 5 because they do not have a customer service number to call. If you have any questions or issues, you have to email them & wait 2 - 3 days for them to reply. if the issue isn't resolved, it is another 2 -3 days for another response. No reason for a company like this not to have a customer service number.
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